Get full control of your Shopify customer messages and team management, all with one tool.
Forget about hopping from tab to tab.
3Dsellers gathers all your customer communications from all your marketplaces and social channels into one place. So you can speed-up your work when providing support across multiple channels.
Optimize your team's workflows by assigning tickets to teammates that are best suited to answering them and keep your support organized with tags.
Solve tickets faster and keep customers happy!
Stop rewrting the same message again and again.
Create message templates to common queries and respond much faster. Use Dynamic Fields to personalize the message!
When managing an eBay business things start to get messy and repetitive.
With predefined rules you can easily target those repetitive emails and automatically decide what to do with them.
Save time on manual processes and improve efficiency!
Getting messages during off hours? Need a short vacation but you cannot leave your customer support?
Auto Responder allows you to set automatic responses to buyers so they can ensure you will get back to them and you can have the peace of mind during your time off.
No more switching between tabs to understand your customers.
Get all your customers’ information to be displayed in every ticket and deliver great and quick customer experience.
I have used so many eBay selling tools over the years and I could not find one that had all the right systems under one roof. You can't beat the price "wow" you get a lot for your money. Customer support was also awesome. They were very prompt at fixing my issue.“
I have been using their software for over 6 months now and I am extremely pleased with it. One of the biggest challenges in eCommerce is customer service and this alone could be the difference between success or failure. 3Dsellers makes this a breeze by allowing you to set up "canned" responses, which makes responding to your customers' messages a lot quicker.
I've used another major listing software prior to joining 3Dsellers. Since my switch, my listings have looked and performed better than ever. The customer service has been outstanding with fast responses and corrections to bugs in a timely manner. They've also quickly implemented important suggested enhancements, sometimes within 24 hours. It's a great product and a great team. I've enjoyed using their product.
We've been working with 3Dseller for a year already and it's a pleasure to get the service of this level. The customer support is very thoughtful and replies in a timely manner. Feedback reminder helped us to get 700 additional feedback comments in a year (our total count started from 1700 stars and now it reached 4200).