Stop wasting time switching between your selling channels. Join 3Dsellers unlock your full selling potential and control everything from a single platform.
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3Dsellers connects your online stores, social media, and support emails, transforming your eCommerce customer service and time management into one unified workflow.
eBay Inc hosts the world's most famous shopping platform for consumers to sell their goods online. 3Dsellers supports all eBay marketplaces.
Amazon, the world's largest online market, provides merchants potential exposure to millions of shoppers. 3Dsellers supports all Amazon marketplaces.
Etsy, most famous for vintage goods and crafts, focuses on handmade products, clothing, décor, personal accessories, and furniture.
Shopify is the world's leading online store provider, offering a simple CMS system to streamline creating a website to sell and market products.
BigCommerce is an enterprise-level, open-architecture, cloud-based system designed to grow sales with 80% less scaling time, complexity, and costs.
WooCommerce, the world's favorite WP plugin, provides small sellers and large merchants with an open-source online store for a WordPress website.
Facebook offers merchants exposure to its userbase of over 2 billion people through Business Pages, Shops, and Facebook Business features.
Twitter is a favored advertising vehicle for online merchants who drive sales with tweets, ads, and pre-sales conversations with prospective buyers.
Instagram connects over 2 million businesses with their target audience's passions, creating a uniquely engaging advertising experience.
Connect Gmail, Yahoo, Outlook, Exchange, or any email client used for customer support, business inquiries, or marketing campaign replies.
Auto Messages, a tool on the 3Dsellers platform, is a dynamic, rule-based automated messages/email system for eBay and Amazon.
Time-saved and fewer decisions add up fast. Manage your multichannel empire's customer service on a single platform to save countless hours and valuable energy.
Direct access to a central hub of every order, on every marketplace, is critical to saving time on multichannel customer support.
When every order is readily available in the same place as customer inquiries, the ease of immediate access to the buyer's order dramatically improves work-life.
3Dsellers Orders Manager delivers multichannel sellers this access to orders by syncing every order from connected channels into an organized, fully-detailed table with customizable column views and advanced filtering features.
What's more, the Orders Manager is integrated directly with the multichannel Helpdesk, allowing instant viewing of order and buyer details when replying to the customer.
Furthermore, the Helpdesk can also cancel/refund orders and resolve cases without leaving the conversation.
Multichannel merchants and their teams use 3Dsellers Orders Manager to:
Multichannel sellers of every level use 3Dsellers Helpdesk to:
Each new marketplace and customer-contact service added is a new opportunity; and a new source of growth.
But with each new channel comes one more messaging inbox, one more website, one more browser tab, and one more password to share.
As your channel list grows, switching between your inboxes and orders becomes a waste of your energy and decision-making power.
As you can see or already know, managing multiple inboxes for a multichannel business can become disorganized, fast.
But when you sync all of your customer support emails and messages to a central inbox with individual teammate accounts, you immediately alleviate the stress by using only one system to manage all of your communications.
The outstanding level of service you can obtain with 3Dsellers Helpdesk:
Top-level customer service is proven to improve business radically. But merchants also use the Helpdesk to enhance their daily marketing:
Use 3Dsellers Helpdesk to be as creative as you want with multichannel support marketing strategies. See examples in our free email templates!
Did you know 3Dsellers started on the old eBay app store? So naturally, we have many marketing features for eBay. Check out some of the features you can use to boost eBay sales:
Improve your response times, workflows, and business growth — simplify customer support and order fulfilment with the best multichannel Helpdesk and Orders Manager available.
Save countless hours managing eCommerce customer service so your team can focus on building customer relationships and driving more sales.
Your teammates no longer need access to your seller accounts to help you manage customer support. Add them to your 3Dsellers account and they will have everything they need.
Process multichannel orders, respond to item and shipping inquiries, settle return requests, and resolve eBay cases—all with our dynamic multichannel helpdesk.
Analyze response time metrics by "Time left to reply" countdown timers. Identify trends and recognize opportunities to improve team productivity.
7 days free trial, no credit card required and no strings attached!