Multichannel eCommerce teams love 3Dsellers eCommerce automation software for customer service and order management, centralizing all communications and orders while automating winning pre-sales inquiries and gaining loyal, repeat customers.
eBay Inc hosts the world's most famous shopping platform for consumers to sell their goods online. 3Dsellers supports all eBay marketplaces.
Amazon, the world's largest online market, provides merchants potential exposure to millions of shoppers. 3Dsellers supports all Amazon marketplaces.
Shopify is the world's leading online store provider, offering a simple CMS system to streamline creating a website to sell and market products.
Etsy, most famous for vintage goods and crafts, focuses on handmade products, clothing, décor, personal accessories, and furniture.
Online stores require steady business growth and smooth business processes to thrive. 3Dsellers' eCommerce automation tools save countless hours creating that growth, automate repetitive tasks, and simplify incredibly time-consuming workflows to save on costs.
Stop spending time managing orders on multiple other apps. Instead, automatically sync orders across your selling channels into one convenient location, so finding all your customer orders is a breeze.
Automatically syncing orders from every marketplace to 3Dsellers doesn't just excel order processing speed; it also creates much-needed organization and headspace for you and your team.
No longer will you need multiple browser tabs open to manage orders and inquiries, and the daily flow of remembering separate settings on different selling platforms can be a thing of the past.
"Bulk Actions" may be the best time-savers since "copy and paste."
Nothing feels better than saving a lot of time on repetitive tasks and accomplishing specific jobs that would be unrealistic to do manually.
A bulk action automatically applies one action to multiple listings, orders, or customer service tickets—and with 3Dsellers, there is no limit to the number of things you can act on in bulk:
3Dsellers eCommerce automation tools extend beyond assisting your daily workflow and can even help to create marketing automation that builds eCommerce brands.
“Go the extra mile” by providing buyers with an experience that creates customer loyalty (without the extra effort)
Teammate statistics keep you informed of your team activity, and full management controls allow custom permissions for each user on your account.
Position your support team to show their best work with time-saving, informal eCommerce automation features:
In today's demanding marketplace, every online store can benefit from an automated system for email marketing and email notification automation.
Automated emails are a good eCommerce automation strategy because they provide excellent service to customers while clearing monotonous, time-consuming tasks.
By automating timely updates and helpful order details, you gain buyers' trust without extra effort, overall increasing your seller status, returning customers, and feedback scores.
What's more, your marketing teams can include cross-promotion techniques in automated messages to employ marketing strategies, attracting repeat buyers.
Whether you're delivering order updates, carrier shipping notifications, or review requests, automate it!
3Dsellers eCommerce process automation organizes incoming customer support with rules to automatically assign the right messages to separate inboxes for fulfillment, resolution, and sales teams.
These automated workflows can completely eliminate periodic team-management tasks that would normally be very time-consuming.
We also make eCommerce processes much easier to manage with
Repeat questions don't require repetitive typing anymore. This eCommerce automation only needs a few keystrokes.
Empower your team to reply to conversations in seconds with message templates that automatically personalize customer data. Insert message templates when responding to customer support emails, edit if needed, then send!
3Dsellers also allows sending bulk message templates to buyers, saving a lot of time when requesting more info from customers, such as missing customization checkout notes; or when you need to send information about a particular item that buyers have ordered.
Write snippets of content for your team to use in common situations, such as promotions, SLAs, signatures, product information, and more!
Your customer service team also has full access to order details without disturbing the fulfillment team's work area.
Logistics and order fulfillment teams excel at processing orders and organizing workspaces in just a few clicks with
Not to mention, your team members can quickly select and export multichannel orders to a CSV for your warehouses and suppliers!
Did you know? 3Dsellers started on the eBay app store, so there are tons of eBay automation tools to boost your eBay sales, save costs, and reduce time-spent!
Import eBay listings with a CSV file in minutes, upload spreadsheets for inventory management, update pricing, images, item specifics, titles, eBay SEO, and more.
Spending time on eBay Offers can boost sales by 40%. But we say you skip the time-spent and make a sales automation to counter and send offers automatically.
Use pricing rules and item cost to get an automatic glimpse into profit and fees for every eBay listing, making profit margins and expenses faster to calculate.
Get top search rank, avoid eBay selling limits, and create sales demand by showing a low quantity on eBay, automatically restocked by your real inventory.
Never miss a beat and act fast when your inventory is low by sending email inventory management notifications for all and individual eBay listings.
Seller rating is a big factor for search results, so boost your feedback score and keep it high by following up with buyers and requesting feedback if satisfied.
7 days free trial, no credit card required and no strings attached!