eCommerce
Sales Email Templates

Click-to-copy eCommerce customer service emails—ready to send to your buyers! (eBay Messages Compliant)

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Auto-Fill Your eCommerce Email Templates

Use these fields to automatically personalize the ecommerce email marketing templates.

 Sender's Name, or Name of Seller
Enter your name, alias, or the name of the teammate who sends the email.

 Your Store Name
Enter the name of your eBay Store

 URL to Your Store ?
Enter the URL (link) to your eBay Store

 URL to Contact You ?
Enter the URL (link) to contact you on eBay

 Discount Code and Discount Percent
With an eBay Store Subscription, you can create discounts and promotions. Enter a discount code and it's percent discount

 Promoted URL
Enter a URL (link) to an item or category that your store is promoting.

 Pro Tip: Promotions increase repeat buyers, and repeat buyers are very important to your business!

   

The Auto-Fill fields are also snippets!

Type these snippets while editing a template to automatically insert Auto-Fill info.

Info
#SellerName
#StoreName
Links
#StoreURL
#ContactURL
Promotion
#DiscountCode
#DiscountPerc
#PromoURL
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Sales Email Templates

Engaging sales email examples for eCommerce sellers. Edit and copy our sales email templates and newsletter subscriber email templates to keep your buyers engaged and make more sales.

 Sales
Email
Templates:Choose Version:

Thank You Email Examples

Post-sales email examples for welcoming and cross-promotional follow-up customer service emails for eCommerce. Edit and copy our thank you email examples and sales follow-up email templates to keep your buyers engaged.

 Thank You
Email
Templates:Choose Version:

Shipping Email Templates

Shipping email examples to keep your buyers informed and promote your business. Edit and copy our shipping email examples to keep in constant contact with your customers.

 Shipping
Email
Templates:Choose Version:

Cases Email Templates

Message templates to send to buyers when you need to cancel an order, or if the buyer requests to cancel or return an item. Edit and copy our cancellation and return email examples to keep in good report with your customers.

 Returns &
Cancel Email
Templates:Choose Version:

Have You Tried Our Multichannel Helpdesk?

The sales email templates, follow up emails, and eCommerce customer service messages on this page work great as templates and snippets in our Multichannel eCommerce Contact Center.

The 3Dsellers multichannel helpdesk tool integrates with eBay, Amazon, Shopify, Etsy, WooCommerce, and more. It enables your business to reply with custom snippets and templates that automatically personalize for the buyer and order, set auto-responders, automatically assign teammates tickets, communicate with your team directly inside a ticket conversation, and so much more. Not to mention, you can even use this tool to manage cases and process orders across all your selling marketplaces.

Feedback and Review Email Templates

Message templates and examples of how to request feedback from buyers, and even respond the positive or negative feedback. Edit and copy our cancellation and return email examples to keep in good report with your customers.

 Feedback
Templates:Choose Version:

Autoresponder Email Templates

Message templates and examples of automatic replies to buyers when you're out of the office, on vacation, or just want to confirm you've received their message. Edit and copy our cancellation and return email examples to keep in good report with your customers.

 Auto-reply
Templates:Choose Version:

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