Send Automatic eBay Messages & Emails to Buyers

Use 3Dsellers Auto Messages to automatically send messages to eBay, Amazon, and Shopify customers after purchases, shipping, or feedback received.

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Graphic of phone showing automatic eBay messages sent to your buyers.

Send Automated Trigger Messages with Just a Few Steps

Choose the sales event when the message will send

Create your first message and choose basic settings
Choose messagins system. Trough eBay or by email.

Set Rules to send messages for only particular items

Increase sales with Cross-Promotions for Shopify Emails

Create Cross-Promotions to increase sales
Choose which buyers will receive the message based on sold items.

Create multi-language message content

Automatically personalize and insert eBay Digital Goods

Create the message content and use dynamic fields to personalize it

Use Professional Email Templates or Create Your Own With HTML

Present yourself as a trustworthy seller with professionally designed emails. You can use our easy to use templates and customize them or create them from scratch with HTML

3Dsellers eBay Email Marketing templates for cross-promotion and thank you messages.
100% Responsive on All Devices

Digital Goods Manager

Upload your digital codes and create a database for your sales. Once a purchase was made, codes can be sent autamatically with a message using dynamic fields and the purchase will be marked as shipped.

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Join over 5,000+ merchants who use 3Dsellers' eBay selling manager to skyrocket sales, customer satisfaction, and brand recognition!

50%

Seller Score increase with Feedback Reminder

25%

Boost in repeat buyers with Auto Messages

15%

Sales increase with Best Offers Manager

Excellent

FAQs

Which channels support Auto Messages?

Auto Messages currently support:
eBay, Shopify, Amazon, and TikTok Shop.

Which events can trigger an Auto Message?

You can automate messages for events such as:

  • Order purchased

  • Order paid

  • Order shipped

  • Tracking number added

  • Order delivered

  • Feedback received

  • Unpaid order reminders

Available triggers may vary slightly by marketplace.

Can I personalize my messages?

Yes — you can include buyer and order details automatically, such as name, item title, tracking number, order total, delivery estimate, and more.

Can I target messages to specific orders or products?

Yes — use filters to send messages only for certain items.

Do Auto Messages integrate with the 3Dsellers Helpdesk?

Yes — automated messages appear in the customer’s conversation history inside the Helpdesk for full transparency.

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