Because the average eCommerce store generates 41% of its revenue from repeat buyers, enterprise sellers with various sales channels know that unmatched customer satisfaction with an efficient order management system plays a significant role in scaling an eCommerce business. So, easily expediting the order fulfillment process while maintaining great communication to exceed customer expectations and let the buyer feel confident to order again.
Achieve maximum eCommerce performance by consolidating all your sales channels into one order management system.
An optimized customer service workflow gives your business time and energy to perform at its best so you can focus on building customer relationships and sales growth.
Find the right sales orders throughout multiple channels in one click to dramatically improve the productivity of your team’s order management process.
Advanced order filters let you customize your brand’s order management systems by saving conditions and filter combinations.
Furthermore, you can communicate important messages to your team with internal order notes while also tagging orders with important purchasing data or supply chain information that you can use in your custom order filters.
Simplify your order fulfillment center to create faster delivery times and improve customer satisfaction.
Upload a CSV file of carrier and tracking data to mark orders as “shipped” with tracking numbers and carrier info.
On-screen annotations show which customers ordered multiple items on the same day, so you can ship each of the products at the same time.
Use data-sorting quick filters to organize orders automatically based on shipping status, sales channel, product data, and more.
No order manager software is complete without bulk actions to help process orders faster and provide unmatched customer support to buyers.
Send bulk messages to buyers for updates about a product with a promotion based on their purchase order status and order details.
What’s more, bulk order messages integrate with the multichannel helpdesk’s templates, so you can send auto-personalized messages to buyers by the thousands.
Multichannel order management solutions should flawlessly merge orders from every sales channel while allowing seamless separation if needed. And that’s exactly what 3Dsellers’ order management solution delivers to your online business.
There is no better place to manage customer orders than right alongside your eCommerce CRM. Free your team from needing to switch between multiple platforms for order processing and customer management; let them fulfill incoming purchase orders from the same platform that you use for eCommerce customer service.
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Automate manual processes across all your selling marketplaces with essential features for better customer support and team management.
Optimized order management systems with personalized business intelligence reduce your workload for typical order processes and prevent fulfillment mistakes.
View and download order data with key features and buyer details to create address CSVs for uploading to shipping software — or picklists for multiple warehouses.
eCommerce companies succeed through the efforts of their team. Not only can you automate particular business needs for them, but also get downloadable insights.
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