3Dsellers' WooCommerce helpdesk will merge tickets and emails from multiple WooCommerce websites into one CRM support ticket system. Create a multi-inbox support system of team-focused help desk plugins to make customer service sessions a breeze for everyone on your team.
Plus, additional help desk integrations let you manage unlimited tickets and unlimited support agents across multiple other selling channel marketplaces, like Amazon, Shopify, Facebook, eBay, and many others!
So say goodbye to the mess of multi-WooCommerce-store ticket management and constantly testing a new favorite WordPress helpdesk plugin, and welcome a simplified, sales-focused WordPress ticket system for your team.
Conserve your support teams' energy and resources with fast help desk organization features such as custom fields in savable filters and automatic ticket submission sorting, freeing countless collective hours managing support tickets.
When customers submit tickets on your WordPress website support form, your helpdesk plugin uses your automatic support system assignment settings to create tickets and assign tickets to different support agents.
More automation rules can change the ticket status, add ticket labels, and organize the conversation in many other ways! Conveniently organize tickets based on email text, customer info, item details, and order data automatically.
Go the extra mile to provide awesome support services with a WooCommerce autoresponder! Create unlimited automatic canned responses (sent based on ticket content, email text, buyer info, item details, and order data) to answer common customer queries from your WordPress site at live-chat speeds without manual effort.
Additionally, you can insert auto-personalized email text templates into any reply with just a few keystrokes. Enterprise teams and one-person sellers alike use 3Dsellers' WooCommerce reply templates to create a knowledge base of answers and sign-offs to decrease response time to buyers and prospects significantly.
Analyze your support agents' reply and service performance with multi-user tracking tools that provide an integrated overview of the activity in your WooCommerce support system.
Get ticket participation and reply data fast across multiple users and channels with easy-to-read charts and CSV reports—all while also accessing sales data and company insights!
The 3Dsellers help desk for WooCommerce transforms eCommerce beyond a day-to-day workflow into an efficient ticket reports system for team and customer management to optimize seller routine and workforce services. And, your team can provide support to each other by leaving private notes on the same ticket notifying other teammates to assist.
Take back your workday and boost online business with 3Dsellers' premium support ticketing plugin for WooCommerce, allowing your team to manage all of your WooCommerce orders and support requests.
Not only that, 3Dsellers WooCommerce help desk integrates orders from many other channels. So your team can use the same software to fulfill and manage orders as the support ticket system used for customer queries.
Every customer ticket includes all the features to view
- order data,
- WooCommerce purchase history,
- ticket history,
- item information,
- and shipping details.
Not to mention, you can even cancel, refund, and take other order actions without ever leaving a ticket. But if needed, your WooCommerce order fulfillment team can quickly jump to an entire order management work area for individual and bulk order processing with advanced filters for precise bulk messaging (send discounts for related products!) and fulfillment.