Your Best Customer Service is Easy With a Helpdesk for Shopify

Automate Shopify communication channels and manage all of your customer data and orders in one place.

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Helpdesk for Shopify

Bulk Manage and Respond to Support Tickets Faster with 3Dsellers eCommerce Helpdesk

Shopify sellers get more on-site reviews, more repeat buyers, and more referral traffic when they value good customer experience and have a reputation of fast response time to customer requests. 3Dsellers' help desk for Shopify gives you the customer service software you need to achieve high-level customer service—with features so efficient your whole team will appreciate you.

Multichannel Helpdesk

Trusted by 5,000+ eBay Sellers

Centralized Dashboard

Centralize all your Shopify eCommerce support In one place

3Dsellers' customer support help desk for Shopify merges and sorts all your customer communication from Shopify (and many other support channels) into a team-based, ticketing system

With all the functionality of a CRM for multiple storefronts and eCommerce stores, you can let go of the dozens of browser tabs you open every day to manage your support and orders—and simplify to an efficient sales-driven workflow.

Shopify helpdesk software
Help desk for Shopify
Custom Filters Tags and Groups

Customizable filter views and automatically assign Shopify tickets

Your service team’s resources are important. So preserve energy and automatically organize your ticket management with smart Shopify customer relationship management software, freeing countless hours of your business' time.

When you receive support requests, your settings can modify, automatically assign and distribute customer queries (based on email content, customer info, and order info) across your customer service team.

Auto responder and templates

High performance automation with auto responders and email templates

Keep your customer interactions sending 24/7 with dynamically personalized automated responses based on the customer's message and order info so your business can respond and answer questions immediately without the manual labor. 

In addition to the Shopify autoresponder, you can create automatically-personalized message and ticket templates for your team to insert into any reply. 3Dsellers' Shopify reply templates are great for making a knowledge base of answers and sign-offs to significantly decrease response time.

Shopify help desk software
Helpdesk software for Shopify
Better Teamwork

Know your customer satisfaction performance and improve it

Support your business growth with data analysis capabilities to understand where your customer service stands across all your shopify stores. Create smart and solid solutions for team management, routine, and workflow with the best help desk software multichannel selling.

With integrated user-tracking tools that integrate directly with the Shopify customer support software,you can analyze ticket participation and reply data across multiple users and eCommerce platforms. Access your service data with easy-to-read charts and CSV downloads—all while accessing sales data and company insights!

Multichannel Order Management

Access, manage, and fulfill Shopify orders faster

Included with 3Dsellers’ collaboration functionality via private note, mentions, and collision detection, 3Dsellers’ Shopify customer service app allows your rockstar team to manage orders with the same Shopify helpdesk software that you use for omnichannel support.

In every conversation, your team has access to

  • order data, 
  • buyer conversation and purchase history,
  • item info, 
  • and shipping details.

Plus, you can cancel, refund, and take other order actions without ever leaving the ticket. 

And, your Shopify help desk includes a full order management suite with advanced filters for order-specific bulk emailing.

Multichannel order management
Get unlimited access to 3Dsellers free of charge for 7 days!
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Easily Manage all Your eCommerce Customer Support from all  Your Selling Channels

What Makes 3Dsellers the Ultimate Helpdesk for Shopify Merchants

You've Gotta Try 3Dsellers Helpdesk for Shopify Sellers!
Make Your customer Service Outstanding

Internal notes and mentions

Multichannel order management

Built-in collision
detection

Manage your team permissions

Manage multiple
seller accounts

Personal Inboxes
for your team

Pricing - Helpdesk Suite

All plan are including Multichannel unlimited tickets & accounts
ecommerce customer support CRM

Essential
$19/mo
Save $72
Per Agent
Unlimited Tickets
Unlimited Accounts
Including
Saved Replies (Snippets)
Tags
Snooze
Order Actions
Inbox Rules
@ Mentions
Reply to eBay Cases, Returns & Refunds
User Collision Detection
Labels and Folders
User Permissions
Start your free trial
Professional
$29/mo
Save $220
Per Agent
Unlimited Tickets
Unlimited Accounts
Including
All the features from Essential Plan
Auto Translations
Auto Responders
Agents Insights
Workflow Insights
SLA (Service Level Agreement)
Feedback Alerts
Apps
Customers
Resolution Center
Auto Messages
Feedback Reminder
Orders Manager
PDF Catalog Generator
Start your free trial
Growth
$159/mo
Save $3600
Fixed Price
Unlimited Tickets
Unlimited Accounts 
Including 30 Agents
Including
All the features from Professional Plan
Dedicated Account Manager
1 Hour Onboarding
Priority Support
Lifetime Historical Data
Start your free trial
Essential
$25/mo
Per Agent
Unlimited Tickets
Unlimited Accounts
Including
Saved Replies (Snippets)
Tags
Snooze
Order Actions
Inbox Rules
@ Mentions
Reply to eBay Cases, Returns & Refunds
User Collision Detection
Labels and Folders
User Permissions
Start your free trial
Professional
$39/mo
Per Agent
Unlimited Tickets
Unlimited Accounts
Including
All the features from Essential Plan
Auto Translations
Auto Responders
Agents Insights
Workflow Insights
SLA (Service Level Agreement)
Feedback Alerts
Apps
Customers
Resolution Center
Auto Messages
Feedback Reminder
Orders Manager
PDF Catalog Generator
Start your free trial
Growth
$199/mo
Fixed Price
Unlimited Tickets
Unlimited Accounts
Including 30 Agents
Including
All the features from Professional Plan
Dedicated Account Manager
1 Hour Onboarding
Priority Support
Lifetime Historical Data
Start your free trial

Get unlimited access to 3Dsellers free of charge for 7 days!

no credit card required, cancel any time.