Free ToolseBay Listing Errors
Error
25007
Shipping Policy

eBay Error 25007

Shipping Policy
Copy link

The eBay listing or unpublished offer has invalid data in the associated Fulfillment policy.

The shipping policy attached to the listing is invalid (deleted, other site, or retired service). Assign a current policy.

Why this happens

The shipping (fulfillment) policy attached to the listing is invalid: it was deleted on eBay, belongs to a different eBay site, or contains a service eBay no longer offers. Why eBay enforces this: The fulfillment policy is eBay's name for a shipping policy. eBay checks that the policy exists on the same site, is not deleted, and uses valid services before it publishes an offer. When it usually happens: It usually appears after policies were cleaned up or renamed in Seller Hub while listings in 3Dsellers still reference the old ones.

Example Wrong Settings

The listing uses a shipping policy that was deleted in eBay Seller Hub last week.

Example Correct Settings

Listing uses an existing, active shipping policy from the same eBay site.

How to fix it

  1. In 3Dsellers, refresh the eBay account's business policies.
  2. Open the listing and select a shipping policy from the refreshed list.
  3. Publish again.

How to prevent it

Refresh business policies in 3Dsellers whenever you edit or delete policies in Seller Hub, and reassign listings before deleting a policy.

Check out our other Free Selling Tools:
Use these tools anytime, free of charge!

US eBay Fee Calculator
‍

PayPal Fee Calculator

eBay Title Builder

Free Email Templates

SKU Generator

US flag

US eBay Shipping Calculator

UK flag

UK eBay Postage Calculator

Related Errors

Error -
21917327
You've provided an invalid postage policy.
The shipping policy on the listing is missing or invalid (deleted, wrong site, or mistyped in a CSV). Assign a current one.
Error -
21919152
Shipping policy is required.
The listing has no shipping policy. Assign one and republish.
Error -
12519
Shipping service [service name] is not available.
The shipping service in the policy is not available on this eBay site, for this package, or was retired. Pick another service.
See All Errors
Cookie Consent

By clicking "Accept", you agree to enhance site navigation by storing "cookies" on your device. Cookies help us analyze site usage and assist in marketing products that can help you, providing you with a personalized experience. Your data or external website usage is never shared.

Deny Customize Accept
View our Privacy Policy for more information.
Privacy Preferences
Cookie settings