Free ToolseBay Listing Errors
Error
12519
Shipping Policy

eBay Error 12519: Shipping service [service name] is not available.

Shipping Policy
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The shipping service in the policy is not available on this eBay site, for this package, or was retired. Pick another service.

Why this happens

eBay is rejecting the selected Shipping Service for the Shipping Policy/ settings Why eBay enforces this: Carriers retire and rename services, and each eBay site only offers some of them. eBay refuses a shipping policy that uses a service that is no longer available or not offered for the package. When it usually happens: It usually appears after eBay retires a service (for example USPS First Class becoming Ground Advantage) and old policies still point at it.

Example Wrong Settings

Shipping policy uses USPS First Class Package, which eBay retired.

Example Correct Settings

Shipping policy uses USPS Ground Advantage.

How to fix it

  1. Note the service name in the error.
  2. In eBay Seller Hub edit the shipping policy and replace that service with one currently offered for the site and package type.
  3. Refresh policies in 3Dsellers and republish the listing.

How to prevent it

Review shipping policies whenever eBay announces carrier changes, and refresh policies in 3Dsellers after editing them.

Read the help article

This error in other languages

German: Der Versandservice 
 ist nicht verfĂŒgbar. French: Le service de livraison 
 n'est pas disponible. Italian: Il servizio di spedizione 
 non Ăš disponibile. Spanish: El servicio de envĂ­o 
 no estĂĄ disponible.

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Related Errors

Error -
21915469
At least one valid shipping service must be specified.
No valid shipping service is set on the listing. Assign a shipping policy with a service that fits the package and site.
Error -
21917327
You've provided an invalid postage policy.
The shipping policy on the listing is missing or invalid (deleted, wrong site, or mistyped in a CSV). Assign a current one.
Error -
19011
Please specify a shipping service and charges for this Item.
The listing has no shipping policy or its shipping details are incomplete. Assign a valid shipping policy and republish.
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