eBay Error 21916963: The dimensional weight of your package exceeds the weight limit for the shipping service you selected.

Why this happens

Carriers charge by dimensional (volumetric) weight for large, light boxes. Based on the package dimensions in the listing, the dimensional weight is above the limit of the selected shipping service. Why eBay enforces this: Carriers charge large, light boxes by dimensional weight, calculated from the dimensions. When that value exceeds the service limit, eBay cannot offer the service. When it usually happens: It usually appears on bulky but light items, such as pillows or lampshades, or on dimension typos.

How to fix it

This error in other languages

German: Das Volumengewicht Ihres Pakets überschreitet das Gewichtslimit für den ausgewählten Versandservice. French: Le poids volumétrique de votre colis dépasse la limite de poids du service de livraison sélectionné. Italian: Il peso volumetrico del pacco supera il limite di peso del servizio di spedizione selezionato. Spanish: El peso volumétrico del paquete supera el límite de peso del servicio de envío seleccionado.