Conversio

CM Group, the parent company of Campaign Monitor, acquired Conversio in October 2019 and rebranded it as CM Commerce, an email automation tool for Shopify, WooCommerce and BigCommerce stores. CM Commerce kept Conversio's core features such as abandoned cart emails, receipts, segments and review requests. At launch, CM Commerce was priced at $9 a month for limited emails and $29 a month for unlimited emails.

It appears not. Archived copies of cm-commerce.com from May 2026 still show the CM Commerce homepage, pricing and sign up buttons. On 2026-09-14, cm-commerce.com returned a permanent redirect to the Campaign Monitor homepage, which does not mention CM Commerce. No public shutdown notice was found, so the exact end date is unknown. Existing users should contact Campaign Monitor support.

No. By July 2022 the conversio.com domain was used by Conversio Ltd, a conversion rate optimisation and analytics agency based at Somerset House in London. That agency offers testing, research and analytics services to ecommerce brands and has no connection to the old Conversio email app, which had moved to the CM Commerce name in 2019.

In 2019 Conversio charged by the number of customers who had placed at least one order, not by emails sent. The smallest tier, up to 500 contacts, cost $20 a month or $200 a year, with two months free on yearly billing. Every tier included all features, including receipts, abandoned cart emails, follow-ups, newsletters, product reviews and feedback, with unlimited emails under a fair use limit.

A May 2026 archive of the CM Commerce pricing page lists two plans that rise with list size. Starter cost $9 a month for up to 500 people and 5,000 emails, with abandoned cart emails, receipts, workflows and segments. Growth cost $29 a month with unlimited emails, browse abandonment, visual product reviews, feedback surveys, social proof widgets and Facebook audience sync. A free trial was offered.