Free ToolseBay Listing Errors
Error
25710
eBay System Limits & Software Issues

eBay Error 25710: We didn't find the resource/entity you are requesting. Please verify the request.

eBay System Limits & Software Issues
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eBay cannot find the listing or offer being updated; it probably ended or was created elsewhere. Sync and relist or re-import.

Why this happens

eBay's Inventory API could not find the offer, inventory item or listing referenced by the update. The listing was probably ended or deleted on eBay, or it was created with a different tool. Why eBay enforces this: Updates go to a specific offer or inventory record on eBay. If that record was deleted, the listing ended, or it was created by another app, eBay cannot find it. When it usually happens: It usually appears when listings ended on eBay but inventory or price sync still targets them.

Example Wrong Settings

An inventory sync updates a listing that was ended on eBay yesterday.

Example Correct Settings

Listings are synced; ended ones are excluded from updates and active ones carry the correct eBay IDs.

How to fix it

  1. Check the listing on eBay. If it ended, remove it from sync or publish it as a new listing from 3Dsellers.
  2. If it is active, re-import the listing into 3Dsellers so the link to eBay is refreshed.

How to prevent it

Sync listings regularly and avoid managing the same listings from two different listing tools.

This error in other languages

German: Die angeforderte Ressource/EntitĂ€t wurde nicht gefunden. Bitte prĂŒfen Sie die Anfrage. French: Nous n'avons pas trouvĂ© la ressource/entitĂ© demandĂ©e. Veuillez vĂ©rifier la demande. Italian: Non abbiamo trovato la risorsa/entitĂ  richiesta. Verifica la richiesta. Spanish: No hemos encontrado el recurso o la entidad solicitada. Comprueba la solicitud.

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Related Errors

Error -
17
This item cannot be accessed because the listing has been deleted or you are not the seller.
The listing was deleted on eBay or belongs to another eBay account. Sync your listings and check which account is active.
Error -
291
You're not allowed to revise ended listings.
The listing has ended on eBay, so it cannot be revised. Relist it, or stop automations from updating ended listings.
Error -
21919474
Inventory-based listing management is not currently supported by this tool. Please refer to the tool used to create this listing.
The listing was created with eBay's inventory-based system and this tool cannot edit it. Edit it in the tool that created it.
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