Free ToolseBay Listing Errors
Error
23004
Pricing, Best Offers, & Inventory

eBay Error 23004: The Best Offer Auto Accept Price must be less than the Buy It Now price.

Pricing, Best Offers, & Inventory
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The Best Offer auto-accept price must be below the Buy It Now price. Lower it and republish.

Why this happens

The Best Offer "Accept" price is greater than the listing price. Why eBay enforces this: Auto-accept sells the item automatically when an offer reaches a set amount. If that amount is at or above the Buy It Now price, it makes no sense, so eBay refuses it. When it usually happens: It usually appears after the listing price is lowered while the auto-accept value stays unchanged.

Example Wrong Settings

Price: $10 — Accept Offer: $11

Example Correct Settings

Price: $10 — Accept Offer: $9

How to fix it

  1. In 3Dsellers, open the listing's Best Offer settings.
  2. Set the auto-accept price below the listing price and above the auto-decline price.
  3. If an offer rule sets the values, adjust its percentages.
  4. Publish again.

How to prevent it

Use offer rules that set auto-accept as a percentage of the current price, so both thresholds follow repricing.

Read the help article

This error in other languages

German: Der Preis für die automatische Annahme von Preisvorschlägen muss unter dem Sofort-Kaufen-Preis liegen. French: Le prix d'acceptation automatique des offres doit être inférieur au prix d'Achat immédiat. Italian: Il prezzo di accettazione automatica delle Proposte d'acquisto deve essere inferiore al prezzo Compralo Subito. Spanish: El precio de aceptación automática de Mejor oferta debe ser inferior al precio de ¡Cómpralo ya!.

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Related Errors

Error -
22003
Auto decline amount cannot be greater than or equal to the Buy It Now price.
The Best Offer auto-decline price is equal to or above the Buy It Now price. Lower it and republish.
Error -
23005
The price for accepting offers can't be lower than the price for declining offers.
The auto-accept price is lower than the auto-decline price. Swap or adjust them and republish.
Error -
23006
The Best Offer Auto Accept Price entered has an invalid value.
The Best Offer auto-accept price is not a valid number or is too low. Enter a valid price and republish.
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