Free ToolseBay Listing Errors
Error
21920272
Buyer Protection, Blocked Content, Account Restrictions

eBay Error 21920272: Users with a low feedback rating are not allowed to list an item with Fixed Price format.

Buyer Protection, Blocked Content, Account Restrictions
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New accounts with a low feedback score cannot list at a fixed price. List as an auction until the score grows, or ask eBay to lift it.

Why this happens

eBay needs you to raise your Feedback Score to list this item. Why eBay enforces this: To reduce fraud, eBay may require a minimum feedback score before an account can list at a fixed price. When it usually happens: It usually appears on brand-new eBay accounts.

Example Wrong Settings

Account with feedback score 0 publishes Fixed Price listings.

Example Correct Settings

Account lists a few auctions first, builds feedback, then switches to Fixed Price.

How to fix it

  1. In 3Dsellers, change the listing format to Auction and publish.
  2. Build feedback by completing a few sales or purchases on the account.
  3. Once eBay allows fixed price (check Seller Hub > Overview), switch the format back and republish.

How to prevent it

Build feedback on new accounts before bulk Fixed Price listing.

This error in other languages

German: Nutzer mit einem niedrigen Bewertungsprofil dĂŒrfen keine Artikel im Festpreisformat einstellen. French: Les membres ayant un faible profil d'Ă©valuations ne sont pas autorisĂ©s Ă  mettre un objet en vente au format Prix fixe. Italian: Gli utenti con un punteggio di Feedback basso non possono mettere in vendita un oggetto nel formato Compralo Subito. Spanish: Los usuarios con una puntuaciĂłn de votos baja no pueden publicar artĂ­culos en formato de precio fijo.

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