Free ToolseBay Listing Errors
Error
21829
Returns & Payment Policy

eBay Error 21829: You must have a valid PayPal Account in good standing to require immediate payment.

Returns & Payment Policy
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Immediate payment needs a valid PayPal (or managed payments) account in good standing on the eBay account.

Why this happens

eBay is rejecting the payment method for immediate pay due to a missing PayPal account, or eBay account limitations. eBay may deny particular payment methods if your account is restricted, or if a PayPal/ accepted payment processor is not set up on your eBay account. Why eBay enforces this: Requiring immediate payment means eBay collects payment at checkout. The account must have a working electronic payment setup in good standing, otherwise eBay cannot enforce it. When it usually happens: It appears on accounts with payout problems or limitations, and on old listings still set up with PayPal-only payments.

Example Wrong Settings

Listing requires immediate payment while the account's payouts are on hold.

Example Correct Settings

Payouts are active in Seller Hub and the listing uses eBay managed payments.

How to fix it

  1. In eBay Seller Hub check Payments for warnings and make sure payouts are set up.
  2. If the account is fine, turn off the immediate-payment requirement in the payment policy and republish.
  3. Check eBay Messages for any account limitation notice and resolve it.

How to prevent it

Keep payout details current in Seller Hub, and remove immediate-payment settings from listings on accounts with a limitation.

This error in other languages

German: Um sofortige Bezahlung zu verlangen, benötigen Sie ein gĂŒltiges PayPal-Konto in gutem Stand. French: Vous devez disposer d'un compte PayPal valide et en rĂšgle pour exiger un paiement immĂ©diat. Italian: Per richiedere il pagamento immediato devi avere un account PayPal valido e in regola. Spanish: Para exigir el pago inmediato debes tener una cuenta PayPal vĂĄlida y en regla.

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Related Errors

Error -
21917141
To require immediate payment, you must specify a Buy It Now price.
An auction with immediate payment required must have a Buy It Now price. Add one or turn off immediate payment.
Error -
21915379
You need to accept PayPal as a payment method for this listing.
eBay requires PayPal (or its managed payments) as a payment method for this listing. Update the payment policy.
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10068
Email address cannot be used for PayPal payments at this time.
eBay will not accept this email address for PayPal payments. Use another PayPal email or account.
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