Free ToolseBay Listing Errors
Error
10073
eBay System Limits & Software Issues

eBay Error 10073: The length of the description has exceeded the maximum limit.

eBay System Limits & Software Issues
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The description (including template HTML) is over eBay's size limit. Trim the template or content and republish.

Why this happens

The eBay description has too much content. With HTML code formatting included, eBay will allow up to 10,000 characters in a listing description. Why eBay enforces this: eBay caps the description size to keep pages fast on mobile and to limit abuse. The limit counts every character of HTML, including styles and hidden code, not just the visible text. When it usually happens: It usually appears with heavy HTML templates, descriptions pasted from web pages with inline styles, or templates that repeat the same block several times.

Example Wrong Settings

Description built from a web store product page with 60,000 characters of inline CSS.

Example Correct Settings

Description built in the Listing Designer with a lightweight template and plain text content.

How to fix it

  1. In 3Dsellers, open the listing. If it uses a Listing Designer template, switch to a lighter template or remove heavy blocks (galleries, repeated sections).
  2. Check the description HTML for duplicated content or pasted styling and clean it.
  3. Publish again.

How to prevent it

Use lightweight templates, avoid pasting web page HTML, and preview the HTML size of a template before applying it to many listings.

Read the help article

This error in other languages

German: Die LĂ€nge der Beschreibung ĂŒberschreitet die zulĂ€ssige LĂ€nge. French: La longueur de la description dĂ©passe la limite maximale. Italian: La lunghezza della descrizione ha superato il limite massimo. Spanish: La longitud de la descripciĂłn supera el lĂ­mite mĂĄximo.

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Related Errors

Error -
106
A description is required.
The listing has no description. Add one and republish.
Error -
353
Your listing cannot contain javascript (".cookie", "cookie(", "replace(", IFRAME, META, or includes), cookies or base href.
The description or listing template contains JavaScript, an iframe, a meta tag or cookie code, which eBay does not allow. Remove it and republish.
Error -
5
XML Error Text: [xxxx]
eBay could not parse the request, usually because the description contains an invalid control character. Clean the text and retry.
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