StockX

On the Verified Marketplace, sellers pay a 3% payment processing fee plus a transaction fee that drops as Seller Level rises: 9% at Level 1, 8.5% at Level 2, 8% at Level 3, 7.5% at Level 4 and 7% at Level 5. A minimum seller fee applies, such as $5 in the US or £4.50 in the UK. Listings Marketplace sales have no standard selling fees.

There are five Seller Levels. Your level depends on the number of sales or total sales value in USD across the Verified and Listings Marketplaces within a calendar quarter. For example, Level 2 needs 12 sales or $1,500 a quarter, and Level 5 needs 800 sales or $100,000. Once you reach a level, you keep it for that quarter and the next.

StockX sends payouts daily as a lump sum at about 7:00 PM ET once eligible orders are complete. Sellers in the StockX Verified Seller Program are paid the day the item ships. Listings and Live Marketplace sales pay out after the carrier confirms delivery. Payout methods are PayPal, bank transfer, Venmo (US only) and debit card (US only), plus StockX Balance for US sellers.

It depends on the method. US Visa or Mastercard debit payouts cost 2%, with a $1.95 minimum and $9.95 maximum. Bank transfers may cost about $2 per payout depending on currency. PayPal, Venmo and StockX Balance payouts carry no StockX fee. Currency conversion fees apply if your payout currency differs from your account currency.

To delete your account completely, go to the StockX Trust Center and submit a Deletion Request. To remove only your saved addresses and cards, contact Customer Service and choose Delete Billing. StockX keeps some information after deletion, such as transaction records needed for tax purposes and possible legal disputes, as privacy laws allow.

Select Contact Us at the bottom of the StockX Help Center or use the chat widget. In the app, log in and choose Chat from your account settings. Live chat runs Monday to Friday 9am to 9pm ET and weekends 10am to 6pm ET. Phone support runs Monday to Friday 9am to 5pm ET. Email is available 24/7, with replies within 24 hours.

Common reasons include repeated cancellations or items that fail verification, a chargeback, a duplicate account, a Community Guidelines violation, unpaid penalty fees, or missing information required by regulators. First-time cancellation suspensions can be appealed after 6 months, while repeat suspensions are permanent. Submit the Suspension Appeal Form, or contact Customer Service if you are unsure of the reason.

StockX may charge a penalty fee if an item fails condition guidelines, does not match the listing or is not shipped on time. Penalties are deducted from your payouts, or charged to your card on file if payouts are not enough, but StockX will not reduce a payout below $20 to collect them. Repeated problems or unpaid fees can lead to suspension.

US sellers receive Form 1099-K if gross payments reach $20,000 and they complete 200 or more transactions in 2025. Some states use lower thresholds, such as $600 in DC, Maryland, Massachusetts and Virginia. Forms are available from January 31, 2026, by encrypted email or in the Hyperwallet portal. Add your tax ID through Wallet, Sales and Payout, Edit.

US customers can return eligible Verified Marketplace purchases within 14 days of delivery for StockX Credit, under StockX's own return policy. Listings and Live Marketplace purchases cannot be returned under that policy. Orders with problems, such as the wrong item or size, damage or a material difference from the description, are handled under the StockX Buyer Promise instead.