Chairish

It depends on your plan. Consignor sellers pay 40% and Professional sellers pay 30%. Premium ($49 per month) pays 25% on vintage items and Plus ($99 per month) pays 22%, with new items at 30% on both. Elite and Platinum use a sliding scale of 20% up to $2,500, 12% up to $25,000 and 3% above. Listing is free and no commission is taken on shipping.

Chairish holds the buyer's payment until the item is delivered or picked up. Payout starts once the sale is final, which is after the 48-hour return window or a completed local pickup. Payment is usually made within about six days of the order being marked Delivered. Stripe payouts take 2 to 5 business days and PayPal usually under 48 hours, and banks may add 3 to 5 days.

Chairish collects payment from the buyer and pays you the sale price minus commission and any services you chose, such as packing. Payouts go to the Stripe Connect or PayPal account set in your Payment Settings. Taxes paid by the buyer are not passed to you, because Chairish remits them. Shipping or insurance you buy on your own label is not reimbursed unless arranged in advance.

Buyers have 48 hours after delivery to start a return on most parcel and Chairish-managed shipments. For a change-of-mind return where the item matches the listing, the buyer pays shipping both ways and you do not receive payment for that sale. If Chairish finds the listing was inaccurate, the seller is charged both shipping legs. Local pickup, seller-managed delivery and made-to-order items are final once accepted.

Go to the Seller Plan section of your Chairish account and click Modify Plan. At the bottom, click Deactivate my Current Paid Plan and confirm. The cancellation takes effect at the start of your next billing cycle. Membership fees are not refundable and there are no partial refunds for the rest of a month or year. The Help Center does not describe steps to delete the whole account, so contact support for that.

Chairish does not issue 1099-K forms. Stripe or PayPal, which process seller payouts, file and send them, so you download the form from that account. Chairish collects and remits sales tax in marketplace facilitator states. In states where you have nexus and have checked that state in your Seller Tax Settings, Chairish collects the tax and passes it to you to remit.

Email support@chairish.com or use the contact form, Monday to Friday 5 a.m. to 8 p.m. and weekends 8 a.m. to 8 p.m. Pacific Time. Phone support is at +1 888-871-7229, Monday to Friday 5 a.m. to 7 p.m. and weekends 8 a.m. to 5 p.m. Pacific Time. Live chat is available on the website during business hours, but not in the mobile apps.

Yes, if your country is not sanctioned by the United States. When listing, you give a pickup location with your country. Chairish can only arrange shipping within the continental US, so sellers abroad must ship the item themselves, handle import fees, and ship parcels within 3 days or large items within 15 days. For returns, you must give Chairish a return shipping label.