Catch.com.au

Catch.com.au is an Australian online retailer and marketplace for discounted electronics, homewares, toys and everyday products, owned by Wesfarmers.

Quick facts

Status:
Date:
Countries:
Australia
Best for:
Discounted electronics, homewares, toys and everyday products sold to Australian buyers, including items from third-party marketplace sellers.
Official website

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3Dsellers does not integrate with Catch.com.au. Sellers who want to reach more buyers can list on marketplaces such as eBay, Amazon, Etsy, Walmart and TikTok Shop.

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Seller fees

Catch.com.au fee details are not listed here, so check the marketplace's own seller pages for current commission terms. Other Australian marketplaces, such as Kogan Marketplace, Bunnings Marketplace, BIG W Market and Everyday Market, each have their own commission terms.

How to start selling

Catch Marketplace sellers offer products to Australian buyers next to Catch's own range. Australian sellers also use Kogan Marketplace, Bunnings Marketplace, BIG W Market, Everyday Market on woolworths.com.au, eBay Australia and Amazon Australia. Each has its own application process and category rules.

Seller questions

What is Catch.com.au?

Catch.com.au is an Australian online retailer and marketplace owned by Wesfarmers. It sells discounted electronics, homewares, toys and everyday products to Australian buyers, including items from third-party marketplace sellers. Wesfarmers also runs other retail businesses, including Kmart Group. Buyers who purchase from a marketplace seller deal with that seller for warranty questions.

Who handles warranty for items bought from Catch Marketplace sellers?

Catch directs customers to contact the marketplace seller using the email in the order confirmation. If the seller details are missing or the seller is not helping, customers can contact Catch on 1300 222 824 or customerservice@catch.com.au. Sellers should keep their own order records to respond to warranty and consumer guarantee claims.

How can customers find past Catch orders and tax invoices?

Past orders and tax invoices can be retrieved through Order Look Up on Catch.com.au. Catch says it must keep order-related information for 7 years under the Privacy Act, not including bank details, and customer and order details are deleted seven fiscal years after the last purchase. Deletion requests go through Enquiries under My Data and Privacy.

What are alternatives to Catch for Australian sellers?

Australian sellers can apply to marketplaces such as Kogan Marketplace, Bunnings Marketplace, BIG W Market and Everyday Market on woolworths.com.au, which is where Woolworths puts its marketplace focus, as well as eBay Australia and Amazon Australia. Each has its own application process, category rules and commission terms, so compare them before listing.

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