Volo
Volo, trading as Volo Commerce, is a multichannel ecommerce platform based in Cheltenham, UK.
Volo, trading as Volo Commerce, is a multichannel ecommerce platform based in Cheltenham, UK. Its main product, Volo Origin, handles listings, inventory, orders and shipping for sellers on Amazon, eBay, OnBuy, Temu, B&Q, Decathlon and web stores, and Volo Vision provides reporting. In September 2019 FOG Software Group, part of Constellation Software, acquired the Origin platform and its staff, and Volo continues to run as a business unit under FOG. Volo targets established sellers, which it describes as having 12 or more staff and over £100K in monthly sales. Prices are not published; Volo describes its pricing as a success share fee. The website was live in September 2026.
Key features
- Volo Origin for listings, inventory, orders and shipping
- Built for high order volumes (Volo cites 100+ orders per minute)
- Volo Vision reporting and analytics
- Professional ecommerce services alongside the software
- Connections to Amazon, eBay, OnBuy, Temu, B&Q and Decathlon
FAQ
Volo Commerce is owned by FOG Software Group, whose parent is Constellation Software, a publicly traded software company. FOG completed its purchase of the Volo Origin platform and staff in September 2019. Volo said at the time it would keep running as an independent business unit, with founder Chris Farrelly returning as CTO and Sandy Scott joining as CEO.
Yes. As of September 2026 volocommerce.com is live and markets its Origin platform, Vision reporting and services to multichannel sellers. It lists current marketplace connections including Amazon, eBay, OnBuy, Temu, B&Q and Decathlon, and gives a UK phone number and an office in Cheltenham. The Volo name did not change after the 2019 acquisition by FOG Software Group.
Volo does not publish prices. Its website says it charges one low success share fee, meaning the cost is tied to your sales, and you need to contact the team for a quote. Older user reviews mention setup fees, a monthly flat fee plus a percentage of turnover, and 12-month minimum contracts. Confirm the current terms in writing before signing.
Capterra lists no free trial and no free version for Volo Origin. Volo sells through a sales conversation, where its team looks at your channels and order volumes before giving a quote. If you want to see the software first, ask for a demo through the contact form on volocommerce.com. Reviewers also mention that setup for larger catalogs can take time.
There is no public cancel button or published cancellation guide. Volo accounts are set up under a contract, so first check your agreement for the minimum term and notice period. Then send notice through your account manager, the support portal at help.volocommerce.com, or the UK office on +44 1242 500033. Export your listings, orders and inventory data before access ends.
Volo's website lists Amazon, eBay, OnBuy, Temu, B&Q and Decathlon, plus web stores. WebRetailer's profile also mentions Shopify, BigCommerce and Magento web stores, carriers such as Royal Mail, UPS, FedEx and DHL, and accounting software including QuickBooks, Sage and Xero. Ask Volo to confirm a specific channel, since connections change over time.
Volo says it usually works with established online retailers selling on several channels, with 12 or more staff and more than £100K in sales each month. It names motor parts, fashion, tech and electrical, home and garden, and non-pristine goods as common sectors. Capterra describes it as suited to businesses with £2 million to £25 million in revenue.
In replies to Trustpilot reviews, Volo said that in mid-2017 the company changed direction and stopped supporting its Origin platform, which led to customer complaints. In September 2019 FOG Software Group bought the Origin platform and its staff, and Volo says support and development improved after that. Trustpilot shows no new reviews since August 2022.
Existing customers can use the support portal at help.volocommerce.com. Volo's UK phone number is +44 1242 500033, and its office is at Eagle Tower, Montpellier Drive, Cheltenham, GL50 1TA. New enquiries go through the contact form on the website, which asks for company details. Opening hours and a support email address are not listed on the contact page.
Other multichannel platforms used by UK and international sellers include Linnworks, Rithum (formerly ChannelAdvisor), Brightpearl, Veeqo and 3Dsellers. Linnworks and Rithum suit larger catalogs across many channels. 3Dsellers is aimed at eBay-focused sellers who need listing, inventory sync and messaging tools. Compare pricing models, since Volo charges a success share fee while many others use monthly plans.
Use 3Dsellers instead
3Dsellers is a listing, order and customer service platform for eBay and other marketplaces.
eBay AI tools
Write eBay titles, descriptions and item specifics with AI, for one listing or many.
Learn more ->
eBay listing software
Create, edit and bulk update eBay listings, apply listing templates and upload CSV files.
Learn more ->
Claude MCP
Connect 3Dsellers to Claude and manage products, listings and orders by asking in plain language.
Learn more ->
Ready to scale your eBay business? Start a Free Trial
No credit card required, cancel any time.
