Syncio

Syncio syncs products, inventory and orders between separate online stores. A Source Store owns the product data and stock, and one or more Destination Stores import those products, sell them and forward orders back for fulfillment.

Syncio syncs products, inventory and orders between separate online stores. A Source Store owns the product data and stock, and one or more Destination Stores import those products, sell them and forward orders back for fulfillment. Typical users are dropshipping suppliers and retailers, brands working with resellers, marketplaces that sell other brands, and businesses running expansion stores in other countries. Syncio supports Shopify, WooCommerce and Shopline stores and includes a Marketplace to find partner stores, plus add-ons for product settings sync, order sync and payouts. There is a 15-day free trial. Syncio connects web stores to each other. It does not connect to eBay, Amazon or other marketplaces.

Key features

  • Real-time inventory sync between connected stores
  • Product import from Source Store to Destination Stores
  • Order forwarding to the supplier store for fulfillment
  • Product Settings add-on to sync titles, prices, tags and variants
  • Payouts add-on for supplier and retailer settlements
  • Marketplace to find partner stores
Syncio

FAQ

How much does Syncio cost?

It depends on your store type. Source Stores are free under 10 orders with synced products per month, then pay $19, $49 or $99 per month as order volume grows. Destination Stores are free for up to 25 synced products, then pay from $19 per month for 100 products up to $129 per month for 10,000 products, with custom plans above that.

Does Syncio have a free trial?

Yes. Syncio offers a 15-day free trial that includes all features, and you can ask for more time if needed. When installing you must pick a plan to start the trial, but you are not charged until the 15 days end. Both Source and Destination Stores also have free tiers for small volumes.

How do I cancel Syncio?

Syncio says you can cancel at any time by uninstalling the app from your store. On Shopify, go to Settings > Apps and sales channels, select Syncio and click Uninstall. On WooCommerce, remove the Syncio plugin. Uninstalling stops inventory and order syncing, so tell your partner stores first.

Which platforms does Syncio support, and does it work with eBay?

Syncio supports Shopify, WooCommerce and Shopline stores, and it can connect stores on the same or different supported platforms. It does not connect to eBay, Amazon or other marketplaces. Sellers who want to sync inventory between a Shopify store and eBay need a multichannel or marketplace integration tool instead.

What is the difference between a Source Store and a Destination Store?

A Source Store owns the product information and inventory and fulfills orders placed through other stores, such as a supplier or brand. A Destination Store imports those products, sells them and forwards orders to the supplier, such as a dropshipping retailer or expansion store. Source Stores pay by synced orders and Destination Stores pay by synced products.

How do I contact Syncio support?

Syncio lists unlimited customer support on all tiers, with priority support on paid Source Store plans. Its Help Center at help.syncio.co covers setup, add-ons and billing, and the website has an Answers section and blog. Support can also run a full product resync for you when needed.

What are the alternatives to Syncio?

Alternatives for syncing inventory between stores include Stock Sync, SKU IQ, Multi-Store Sync Power, Trunk and Shopify's own multi-store features on Plus. If you need to sync a web store with marketplaces like eBay and Amazon, look at multichannel tools such as 3Dsellers, Sellbrite, Linnworks or Codisto instead, since Syncio only connects stores to each other.

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