Subivi (later Crazy Vendor)

Subivi started as a simple CRM and helpdesk for eBay sellers, giving them one inbox for messages from multiple eBay accounts with ticketing and automation to cut customer service time; it later added an Amazon helpdesk.

Subivi started as a simple CRM and helpdesk for eBay sellers, giving them one inbox for messages from multiple eBay accounts with ticketing and automation to cut customer service time; it later added an Amazon helpdesk. By April 2024 the subivi.com site had become Crazy Vendor, a broader platform for inventory, order, warehouse, shipping and customer service management. Crazy Vendor said it connects sales channels including eBay, Amazon, Etsy, Shopify and Facebook, and that customers could handle eBay tickets without opening eBay. In September 2026 subivi.com showed only a notice that the site was moving to a new home.

Key features

  • Single inbox for multiple eBay accounts (Subivi)
  • Ticketing and automation for buyer messages
  • Order and inventory management across channels (Crazy Vendor)
  • Warehouse and shipping management (Crazy Vendor)
  • eBay, Amazon, Etsy and Shopify connections
Subivi (later Crazy Vendor)

FAQ

What happened to Subivi?

Subivi began as an eBay CRM that put messages from multiple eBay accounts into one inbox. By April 2024, archived copies show subivi.com rebranded as Crazy Vendor, which covered inventory, orders, warehouses, shipping and customer service for several sales channels. In September 2026 the domain showed only a generic notice saying the site was moving to a new home.

Is Subivi or Crazy Vendor still available?

It is unclear. The Crazy Vendor site on subivi.com was active in 2024 and 2025, but on September 14, 2026 the domain showed a generic domain relocation notice without naming the new address, and a crazyvendor.com connection attempt timed out. App login pages returned 404. Treat the service as uncertain until the company confirms where it now operates.

Did Subivi work with eBay?

Yes. Subivi was marketed as a simple eBay CRM, and Crazy Vendor's customer service page said you could handle all eBay tickets without opening eBay. Crazy Vendor also listed Amazon, Etsy and Shopify. Its founders described themselves as former eBay sellers who built the tool around eBay messaging and ticket workflows.

How much did Subivi or Crazy Vendor cost?

No prices could be verified. The Crazy Vendor pricing page was archived in 2025, but the captured text did not include plan amounts, and the page now returns 404. Capterra had a Subivi listing that may show older pricing. Ask the company directly if you find a working contact.

How do I cancel Subivi or Crazy Vendor?

No cancellation guide was found. Try emailing info@subivi.com, which the 2024 Crazy Vendor site listed. Check PayPal and card statements for recurring charges and cancel them with your payment provider if needed. In eBay, remove the app under third-party app access so it can no longer read your messages and orders.

How do I contact Subivi or Crazy Vendor?

The April 2024 Crazy Vendor site listed the email info@subivi.com and a phone number, 052-868-9801, and offered online training and onboarding bookings. These details may be outdated because the domain now shows a relocation notice. There is no confirmed current support channel.

What are the alternatives to Subivi for eBay customer service?

Active helpdesks that bring eBay messages into one inbox include eDesk, ChannelReply, Replyco, ReplyDesk and the 3Dsellers helpdesk. For broader order, inventory and shipping management across eBay, Amazon, Etsy and Shopify, sellers compare 3Dsellers, Linnworks, Sellbrite and Veeqo. Check support for multiple eBay accounts and automatic replies.

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