Subivi (later Crazy Vendor)

Subivi is a CRM and helpdesk for eBay sellers that puts messages from several eBay accounts in one inbox. It later became Crazy Vendor, which adds inventory, order, warehouse and shipping tools.

Subivi is a simple CRM and helpdesk for eBay sellers. It gives them one inbox for messages from multiple eBay accounts, with ticketing and automation to cut customer service time, and it later added an Amazon helpdesk.

By April 2024 Subivi had become Crazy Vendor, a broader platform for inventory, order, warehouse, shipping and customer service management. Crazy Vendor connects sales channels including eBay, Amazon, Etsy, Shopify and Facebook, and lets sellers handle eBay tickets without opening eBay.

Key features

  • Single inbox for multiple eBay accounts (Subivi)
  • Ticketing and automation for buyer messages
  • Order and inventory management across channels (Crazy Vendor)
  • Warehouse and shipping management (Crazy Vendor)
  • eBay, Amazon, Etsy and Shopify connections
Subivi (later Crazy Vendor)

FAQ

What is Subivi?

Subivi is a CRM and helpdesk built for eBay sellers. It brings buyer messages from multiple eBay accounts into one inbox, with ticketing and automation to cut the time spent on customer service. It later added an Amazon helpdesk. Its founders describe themselves as former eBay sellers who built the tool around eBay messaging and ticket workflows.

What is Crazy Vendor?

Crazy Vendor is the later name of Subivi. By April 2024 the subivi.com site presented Crazy Vendor, a broader platform for inventory, order, warehouse, shipping and customer service management. It connects sales channels such as eBay, Amazon, Etsy, Shopify and Facebook, so sellers can run stock, orders and buyer messages from one place.

Does Subivi work with eBay?

Yes. Subivi is marketed as a simple eBay CRM, and Crazy Vendor's customer service page says you can handle all eBay tickets without opening eBay. It supports multiple eBay accounts in one inbox, with ticketing and automation for buyer messages. Crazy Vendor also lists Amazon, Etsy and Shopify for sellers who use more than one channel.

How do I contact Subivi or Crazy Vendor?

The Crazy Vendor site lists the email info@subivi.com and the phone number 052-868-9801. It also offers online training and onboarding sessions that customers can book. To manage which apps can read your eBay messages and orders, open the third-party app access section in your eBay account settings and remove any app you do not use.

What are the alternatives to Subivi for eBay customer service?

Helpdesks that bring eBay messages into one inbox include eDesk, ChannelReply, Replyco, ReplyDesk and the 3Dsellers helpdesk. For broader order, inventory and shipping management across eBay, Amazon, Etsy and Shopify, sellers compare 3Dsellers, Linnworks, Sellbrite and Veeqo. Check support for multiple eBay accounts, automatic replies and free trials before you choose.

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