Spark Shipping
Spark Shipping is dropship automation software based in Charlestown, Massachusetts. It connects an online store to the vendors, distributors and suppliers that ship orders for it.
Spark Shipping is dropship automation software based in Charlestown, Massachusetts. It connects an online store to the vendors, distributors and suppliers that ship orders for it. The software pulls inventory and price feeds from vendors, updates stock and prices in the store, sends new orders to the right vendor, and posts tracking numbers back to the store. It works with vendors that use email, CSV or XML files, APIs and EDI. Store integrations include eBay, Amazon, Shopify, BigCommerce, WooCommerce and Magento, and for eBay it lists the US, Motors, Canada, UK and Australia sites. Plans are monthly and priced by orders, SKUs and vendors.
Key features
- Inventory and price sync from vendor feeds to your store
- Order routing to vendors by rules, such as lowest cost in-stock vendor
- Tracking number sync back to the store and the buyer
- One listing mapped to multiple vendors
- Product creation from vendor data
- Vendor connections by email, CSV/XML, API and EDI
FAQ
Spark Shipping has three listed plans: Startup at $299 a month with 200 orders, Growth at $499 a month with 1,500 orders, and Premium at $1,399 a month with 5,000 orders. Enterprise pricing is by quote. Extra orders cost $0.39 each, extra store integrations $50 a month and extra vendor integrations $25 a month. Optional vendor setup costs $99 or $999 per vendor.
No. Spark Shipping's pricing page states that it does not offer a free trial. Its FAQ says only the first month's payment is required upfront, with no contract and the option to cancel at any time. The pricing page also mentions a 30-day Spark Guarantee, but the details are not spelled out there, so ask the sales team what it covers before you sign up.
Yes. Spark Shipping has an eBay integration that updates inventory and prices from your vendors, routes new eBay orders to the right vendor, and sends tracking numbers back to eBay so buyers are notified. You can map one eBay listing to several vendors so orders go to one that has stock. Its eBay page lists support for eBay US, Motors, Canada, UK and Australia.
Log in and open your Spark Shipping profile page, then choose Cancel Account. Spark Shipping's help center says cancellations must be made in the portal for security reasons and are processed within 24 hours. The service is month to month with no contract period. You will not be charged again after you cancel, but you remain responsible for any charges already incurred.
Usually not. Spark Shipping's cancellation policy says it is a month-to-month, pay-as-you-go service with an open cancellation policy, but it does not provide refunds. You can cancel at any time and will not be charged again, but you remain responsible for charges already incurred. The help center also has separate refund policy articles, so read them before paying for a new month.
Spark Shipping's FAQ lists Magento, BigCommerce, WooCommerce, Shopify, Amazon, eBay, SellerActive, Volo Commerce and SkuVault as supported store platforms. It also has integrations with shipping and fulfillment services such as ShipStation and ShipBob. On the vendor side, it works with suppliers that send data by email, CSV or XML files, API or EDI, and says it fully supports EDI.
Existing customers are directed to the support portal and knowledge base at kb.sparkshipping.com. Spark Shipping's contact page lists the phone number (617) 934-6559 and an office at the Powerhouse Building, 529 Main St, Suite P200, Charlestown, MA 02129. The Startup plan includes email support, while Growth and higher plans include both phone and email support.
Spark Shipping's pricing page gives rough setup times by vendor type: about one minute for an email vendor, about one day for a prebuilt vendor integration, two to five days for a CSV or XML feed, and two to three weeks for an API or EDI connection. Optional paid vendor setup costs $99 per CSV or XML vendor and $999 per API or EDI vendor.
Other dropship automation tools that eBay and web store sellers compare include Flxpoint, Inventory Source and AutoDS. Spark Shipping also publishes its own comparison of eBay dropshipping software. When comparing, check which vendors and suppliers are already connected, how orders are routed between vendors, whether EDI is supported, and how the monthly price grows with order and SKU volume.
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