Sophio

Sophio is an automotive aftermarket ecommerce company founded in 1999 and based in Tennessee.

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Sophio is an automotive aftermarket ecommerce company founded in 1999 and based in Tennessee.

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Sophio is an automotive aftermarket ecommerce company founded in 1999 and based in Tennessee. It started as a software as a service provider building web stores and electronic parts catalogs for manufacturers and distributors, then added drop shipping of aftermarket and OEM parts under the name Fulfillment by Sophio (FBS). Sellers can run a Sophio parts store with built-in fitment data that supports the ACES and PIES catalog standards, and send listings with fitment to marketplaces such as eBay and Amazon. Sophio says pricing depends on location and site. The sophio.com website could not be loaded during our check on 2026-09-14, so its current status is not confirmed.

Key features

  • Parts catalog with vehicle fitment data using ACES and PIES
  • Hosted web stores for auto parts sellers
  • Drop shipping of aftermarket and OEM parts (Fulfillment by Sophio)
  • Fitment data feeds to eBay, Amazon and other fitment-based marketplaces
  • eBay store option through a partnership with WHI Solutions
Sophio

FAQ

What is Sophio?

Sophio is a company that serves the automotive aftermarket. It was founded in 1999 as a software as a service ecommerce provider, building websites, web stores and electronic catalogs for parts manufacturers and distributors. Over time it began drop shipping hard-to-find aftermarket and OEM parts, a service it calls Fulfillment by Sophio (FBS), so sellers can offer parts without holding their own stock.

How much does Sophio cost?

Sophio does not publish a price list. Its FAQ says pricing is location and site based. For drop ship orders fulfilled by Sophio, it says there are no transaction fees charged to buyer or seller, sellers pay only their normal PayPal or payment gateway fees, and ground orders ship at a flat rate based on volume. Contact Sophio for a quote for your store and marketplace setup.

Does Sophio work with eBay?

Yes. Sophio says its sellers can use their Sophio store to automate selling on eBay, and that most of its sellers have eBay stores. It describes a partnership with WHI Solutions, which it calls an eBay owned company, and says a new seller with an eBay store powered by WHI could list 100,000 items with zero insertion fees. These fee terms may be dated, so confirm them with Sophio and eBay.

Does Sophio provide fitment data for eBay and Amazon?

Yes. Sophio says fitment data is built into its system and covers more than 600 million vehicle and product combinations. It supports ACES and PIES, the industry standards for vehicle fitment and part information. Sophio also offers to send this fitment data to Amazon, eBay and other marketplaces that use fitment, so buyers can check whether a part fits their vehicle before they order.

Is Sophio still in business?

We could not fully confirm this. On 2026-09-14 the sophio.com and support.sophio.com websites did not load during our check, although search engines still list its FAQ, drop ship and contact pages. Its listed phone number is 1-888-563-2591 and its distribution center is listed in Somerville, Tennessee. Call Sophio directly to confirm the service is active before you sign up.

How do I contact Sophio support?

Sophio lists a 24-hour phone line at 1-888-563-2591 and says the fastest way to get support is its help site at support.sophio.com. Its distribution center is listed at 200 Enterprise Drive, Somerville, TN 38068, and its headquarters at 3085 Fountainside Dr #205, Germantown, TN 38138. Use the phone line if the website does not load for you.

How does drop shipping with Sophio work?

Sophio's Fulfillment by Sophio (FBS) service lets sellers offer parts that Sophio ships directly to the buyer. Sophio says it pays third party transaction fees, so no transaction fee is charged to the buyer or seller, and ground orders use a flat rate shipping fee based on volume. Sellers use their own payment gateway, such as PayPal, and pay its normal fees.

How do I cancel Sophio?

Sophio does not publish cancellation steps online. Call Sophio at 1-888-563-2591 or use its support site at support.sophio.com, and ask for the cancellation terms for your store, drop ship service and any marketplace feeds, with written confirmation. If you sell on eBay through a Sophio or WHI-powered store, also end or move those listings in your eBay account.

What are alternatives to Sophio?

Auto parts sellers who need fitment data on eBay have a few other options. myFitment offers fitment data and listing services for eBay Motors parts sellers. SoldEazy sells an eBay Motors parts and accessories fitment automation add-on for $98 a month. Some brands manage their own ACES and PIES files and upload vehicle compatibility through eBay's tools or a listing platform that supports compatibility tables.

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