Skubana
Skubana was a multichannel inventory and order management platform for ecommerce brands selling on marketplaces such as Amazon, Walmart and eBay. 3PL Central acquired Skubana on April 7, 2021.
Skubana was a multichannel inventory and order management platform for ecommerce brands selling on marketplaces such as Amazon, Walmart and eBay. 3PL Central acquired Skubana on April 7, 2021. On May 23, 2022, 3PL Central rebranded as Extensiv, and Skubana was renamed Extensiv Order Manager. The skubana.com domain now redirects to extensiv.com. The product continues under Extensiv, which markets order management for brands in Core, In-House, Network and 360 tiers. Extensiv's help center still has a Skubana OMS section and documents eBay as a supported sales channel, with inventory pushed to eBay every 15 minutes. Pricing is not published, and Extensiv asks prospects to request a demo.
Key features
- Central order view across sales channels and warehouses
- eBay, Amazon and other sales channel connections
- Inventory sync to eBay every 15 minutes
- Order, shipment and report exports to CSV, Excel or text
- eBay order and tracking sync through Extensiv Integration Manager (formerly CartRover)
- Purchase orders and batch order processing
FAQ
Skubana was bought by 3PL Central, a warehouse management software company, in April 2021. About a year later, on May 23, 2022, 3PL Central rebranded as Extensiv and renamed Skubana to Extensiv Order Manager. The skubana.com website now redirects to extensiv.com. The software was not shut down; it continues as Extensiv's order management product for brands, and help articles still carry a Skubana OMS section.
3PL Central announced its acquisition of Skubana on April 7, 2021. The press release said the deal expanded 3PL Central's inventory and order management offering to drive intelligent order routing and fulfillment from the shopping cart to the warehouse. Two days earlier, on April 5, 2021, 3PL Central had announced a $45 million capital raise led by Mainsail Partners.
Skubana is no longer sold under its own name. The same product is now Extensiv Order Manager, marketed as Extensiv Order Management for brands. Extensiv's website describes it as a way to bring all orders together in one view across sales channels and warehouses, and offers it in Core, In-House, Network and 360 tiers. The page asks new customers to request a demo.
Extensiv does not publish prices for Order Manager. Its Order Management for Brands page lists four tiers, Core, In-House, Network and 360, but shows no costs and directs visitors to book a custom demo with an expert. Skubana's former pricing page is gone because skubana.com redirects to extensiv.com. Ask sales about pricing, contract length and notice terms before signing.
No free trial is advertised on Extensiv's Order Management for Brands page. The page offers Request a Demo buttons and invites visitors to book a meeting with an expert for a custom demo. It does not list a free plan or a self-service sign-up, so access starts after a conversation with the Extensiv sales team.
Yes. Go to Settings > Sales Channels, choose eBay, enter your eBay user ID and click Launch eBay Authorization, then log in to eBay to approve access. Order Manager pushes inventory to eBay every 15 minutes, and an Out of Stock Control setting keeps listings alive at zero stock. Another option limits inventory pushes to US listings. Order Manager does not support Half.com.
Open the Orders module, tick the orders you want, then choose Export Selected Orders from the Import/Export menu. Pick the fields and column names, choose CSV, Excel or text, and click Export Orders. The file is emailed to the account address. Each export is capped at 5,000 rows, so use the Historical Orders Export tool for larger order histories.
Extensiv does not publish a self-serve cancellation guide for Order Manager, and the product is sold through its sales team. To cancel, contact Order Manager support at support-oms@extensiv.com or 888-375-2368 (press 2, then 2) on weekdays between 5am and 5pm Pacific, or ask your account manager, and confirm any contract notice terms. Export your orders, shipments and reports first.
Email Order Manager support at support-oms@extensiv.com or call 888-375-2368, then press 2 and 2 again. Standard hours are Monday to Friday, 5am to 5pm Pacific. Order Management users also get after-hours phone, chat and email support from 5pm to 2am Pacific on weekdays. On US holidays only critical issues are handled, by phone. Have error messages and steps to reproduce ready.
Sellers comparing options to Skubana or Extensiv Order Manager often look at Linnworks, which connects to more than 100 channels; Sellercloud, with over 150 integrations; Ordoro, whose inventory app starts at $349 per month; and Veeqo, Amazon's free multichannel shipping software. Sellers focused on eBay can also consider 3Dsellers, which covers bulk listing, templates, a helpdesk for eBay messages, orders and multichannel selling, from $19 per month.
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