ShipStation

Log in, open Account Settings and go to Accounts & Payments, then Subscriptions. Click the Cancel Subscription link and follow the on-screen prompts. Your plan stays active until the end of the current billing cycle, so you can keep using ShipStation until then. After the subscription expires, the account only gives you access to payment and subscription settings.

ShipStation's plans are priced by monthly shipment volume. Starter starts at $14.99 per month for 50 shipments with 3 users. Standard starts at $29.99 with 10 users, unlimited automations and API access. Premium starts at $349.99 with 15 users and inventory features. At 100,000 shipments a month, Standard reaches $3,599.99 and Premium $7,499.99. Annual billing is advertised at 20% savings.

Yes. ShipStation offers a 30-day free trial on its Starter, Standard and Premium plans, and the pricing page says no credit card is required to start. There is no permanent free plan, so you need a paid subscription after the trial ends. The cheapest plan, Starter, costs $14.99 per month for up to 50 shipments.

Yes. Customers who signed up on or after July 9, 2025 are placed on the new Starter, Standard and Premium plans. Older customers on Legacy plans must pay a monthly Your Carriers add-on to use their own carrier accounts: $5 on Starter, $20 on Growth Bronze, $30 on Growth Silver, $40 on Scale Gold, $60 on Scale Platinum and $95 on Scale Enterprise. Standard and Premium have no such fee.

Go to Account Settings, then Selling Channels, then Store Setup, and click Connect a Store. Choose eBay, click Connect and sign in to eBay to authorize ShipStation. Orders with a ship-to address and at least one item import automatically. When you create a label, ShipStation sends the shipment details to eBay, but it can only update each eBay order once. The eBay connection needs re-authorizing every year.