ShipMonk
ShipMonk is a US-based third-party logistics (3PL) company that stores inventory and handles pick and pack, shipping, returns and B2B orders for ecommerce brands.
ShipMonk is a US-based third-party logistics (3PL) company that stores inventory and handles pick and pack, shipping, returns and B2B orders for ecommerce brands. Its platform includes order, inventory and transportation management, and it ships to more than 200 countries. ShipMonk's integrations page lists eBay, eBay.ca, eBay.co.uk and eBay.com.au among more than 100 connections, alongside Amazon, Walmart, Etsy, TikTok Shop, Shopify, WooCommerce and BigCommerce. Its eBay page lists order import and order sync. Pricing is by custom quote with a monthly minimum tied to order volume, and the standard agreement runs for one year with automatic renewal. The site was live when checked on 2026-09-14.
Key features
- Warehousing, pick and pack and shipping for ecommerce orders
- eBay order import and order sync, plus 100+ other integrations
- Virtual Carrier Network for discounted shipping rates
- Returns processing, lot control and special projects such as kitting
- B2B, wholesale and EDI order fulfillment
- International order processing to 200+ countries
FAQ
Yes. ShipMonk's integrations page lists eBay under marketplaces, with separate entries for eBay.ca, eBay.co.uk and eBay.com.au, among more than 100 shopping carts, marketplaces and tools. ShipMonk's eBay page describes the connection as order import and order sync, so eBay orders flow into ShipMonk for fulfillment. Detailed setup guides are in ShipMonk's support center, which requires a client login.
ShipMonk does not publish rates. You request a custom quote, and the form asks for your average monthly orders, from 1 to 499 up to more than 50,000. Fees cover storage, fulfillment such as pick and pack, receiving and returns, special projects and shipping. Extras include gift messages, fragile wrapping and lot control. The quote also lists platform, onboarding and add-on technology fees.
ShipMonk charges a Monthly Minimum, a standard fee set together with your pick fees and projected order volume. During the sales process, ShipMonk looks at your typical monthly orders to set pick fees. It then calculates the minimum by multiplying your monthly order volume by your first-item pick fee and reducing the result by 20%. ShipMonk says this helps with labor planning and carrier volume commitments.
ShipMonk does not advertise a free trial on its pricing page. Its FAQ says the ShipMonk platform includes order, inventory and transportation management, automations and reporting, and that your custom quote will outline platform, onboarding and any add-on technology fees for your business. Because a Monthly Minimum and a one-year agreement term apply, it is a paid service from the start.
ShipMonk's terms of service say a merchant can close the account for any reason by giving ShipMonk 30 days' prior written notice. Any remaining merchandise is returned only after you pay ShipMonk's standard pick and pack rates. Also check the renewal date in your agreement, because the standard term renews automatically for another year unless notice is given at least 30 days before it ends.
ShipMonk's standard terms start with a one-year term from the effective date, which renews automatically for more one-year terms unless either side gives written notice at least 30 days before the term ends. The pick fee can rise by 5% on each anniversary. After the first 90 days, ShipMonk may revise pricing if your actual order volume is below the estimate you gave.
ShipMonk's homepage lists the email address info@shipmonk.com and the phone number (855) 222-4601, and new businesses can request a quote through the Get a Quote form. Existing clients use the ShipMonk support center at support.shipmonk.com, which needs a login, and each client has access to ShipMonk's support team, which it calls Happiness Engineers.
Yes. ShipMonk's pricing page says it ships to more than 200 countries and treats international orders the same way as domestic orders. It uses its Virtual Carrier Network to choose carriers and rates. Shipping cost for each package depends on weight, dimensions, destination and other factors, and ShipMonk offers a custom shipping analysis on request.
ShipBob is a direct alternative and lists eBay among its turnkey integrations, with fulfillment centers in the US, Canada, the UK, Australia and Europe. ShipHero also connects to eBay for warehouse management and fulfillment. Amazon Multi-Channel Fulfillment and Flexport are other options. Sellers who pack orders themselves may use shipping software such as ShipStation or Sendcloud instead of a 3PL.
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