Re:amaze

Re:amaze prices per team member per month: Basic $29, Pro $49 and Plus $69, or about 10% less when billed annually. A Starter option costs $59 flat per month for unlimited team members with Basic features but is capped at 500 responded conversations per month. AI agent resolutions beyond the included monthly amount cost $0.85 each.

Yes. New Re:amaze accounts get a 14-day free trial with access to all features, including everything in the Plus plan. No credit card is needed and you are not billed unless you choose a plan. If you need more than 14 days to evaluate it, Re:amaze says you can email support@reamaze.com to ask for a short extension.

Go to Settings > Subscription Plan, scroll to the bottom and click Suspend Subscription. This keeps the account in read-only mode, so your team cannot reply to customers. To remove everything, use Close Account, which deletes all account data. Re:amaze support cannot do this for you. Uninstalling the Shopify app does not cancel the subscription.

Re:amaze lists integrations with Shopify, BigCommerce, Magento, WordPress, Stripe, Slack, Jira, Pipedrive, Zapier, Aircall, JustCall and RingCentral, among others. It works on any website through its chat widget. It does not list an eBay or Amazon integration, so marketplace buyer messages are not imported. Sellers who need eBay messages in a helpdesk usually choose a tool built for marketplaces.

Basic includes unlimited email inboxes, live chat, social channels, FAQ, workflows, chatbots and basic reporting for one brand. Pro adds unlimited brands, live view of site visitors, advanced reporting, SMS and voice channels, a custom domain and a status page. Plus adds screen sharing, departments, staff performance reports, shifts, custom roles, satisfaction ratings and in-chat video calls.