Neto by Maropost (Maropost Commerce Cloud)

Neto by Maropost is an Australian commerce platform for retailers and wholesalers in Australia and New Zealand.

Neto by Maropost is an Australian commerce platform for retailers and wholesalers in Australia and New Zealand. It combines an online store, point of sale, warehouse and inventory management, B2B wholesale portals, shipping and marketplace selling in one system. Sales channels include eBay, Amazon, Catch, Kogan.com, MyDeal and TradeSquare, with one inventory synced across channels. Neto Ship connects to Australia Post, eParcel and NZ Post for labels and manifests, and accounting and payment integrations include MYOB, PayPal and Afterpay. Neto is owned by Maropost, and its legal terms and support community now sit on Maropost sites. Plans are billed in Australian dollars and a 14-day free trial is offered without a credit card.

Key features

  • Online store and point of sale in one system
  • eBay, Amazon, Catch, Kogan.com and MyDeal channels
  • Warehouse management with pick and pack app
  • B2B wholesale portals with price tiers
  • Neto Ship labels for Australia Post and NZ Post
  • Purchase orders and landed cost tracking
Neto by Maropost (Maropost Commerce Cloud)

FAQ

How much does Neto cost?

The pricing page lists Essential at AU$199 per month with one sales channel, Professional at AU$789 per month with three channels, and a custom priced Enterprise plan with five channels. Extra channels cost AU$99 per month. Add-ons include Neto Ship and Pick'n Pack at AU$99 per month and Neto Inventory at AU$199 per month. Prices exclude tax and each plan has an annual revenue limit.

Is there a free trial of Neto?

Yes. The pricing page FAQ says Neto offers a 14-day no obligation free trial so you can build a store and test the full platform, and no credit card is required. After the trial you are given the option to sign up for a plan. Neto also invites merchants to book a demo with its sales team to choose a plan.

What happened to Neto? Is it part of Maropost?

Neto is still sold, but it is now branded Neto by Maropost. The Neto site links its terms to maropost.com/legal, support requests lead to the Maropost Galaxy community, and the contact page lists Maropost Australia on the Sunshine Coast in Queensland. The site does not state when Maropost acquired Neto.

Which marketplaces does Neto work with?

The plan table lists the online store, eBay, Amazon, Catch, Kogan.com, MyDeal, TradeSquare and point of sale as sales channels, with Google Shopping and Facebook or Instagram also supported. The homepage mentions more than 30 marketplace integrations with one inventory synced across all channels. Neto is designed mainly for Australian and New Zealand businesses.

How do I cancel Neto?

There is no public self-service cancel guide. Contact Neto support by phone, email or live chat, or post a request through the Maropost Galaxy community, and ask for written confirmation of the cancellation date. Check your agreement and the Maropost legal terms for any notice period, and export products, customers and orders before the store is closed.

How do I contact Neto support?

The contact page says the Australian based team is available by phone, email and live chat. Sales can be reached on 07 3077 9696 in Australia and 09 951 8356 in New Zealand. Existing merchants can use the help and support area with hundreds of articles, videos and training guides, which now lives in the Maropost Galaxy community.

What are alternatives to Neto?

Merchants in Australia and New Zealand compare Neto with Shopify and BigCommerce combined with inventory apps, and with multichannel tools such as Linnworks, PlentyONE or SellerActive. eBay focused sellers can also use eBay management software such as 3Dsellers alongside their store platform. The right choice depends on whether you need built in POS, B2B wholesale and local carrier integrations.

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