Kliken

Kliken, formerly SiteWit, is a US ad automation service for small online stores and service businesses. Kliken is 100% owned by SiteWit, which moved its consumer products to the Kliken brand with no change in ownership.

Kliken, formerly SiteWit, is a US ad automation service for small online stores and service businesses. Kliken is 100% owned by SiteWit, which moved its consumer products to the Kliken brand with no change in ownership. Kliken builds and runs Google Shopping, Search and retargeting campaigns, Facebook and Instagram ads, open-web display ads called Kliken Ads, and Social Boost posts. It syncs a store's product feed to Google Merchant Center daily. Most users sign up through a store or website platform partner, such as WooCommerce, Wix, Ecwid, Weebly, Square or Duda. Billing runs on 30-day cycles with prepaid ad budgets plus platform and management fees. Kliken is an advertising tool, not a marketplace tool. It does not connect to eBay or list products on marketplaces.

Key features

  • Google Shopping, Search and retargeting campaigns
  • Facebook and Instagram ads
  • Kliken Ads for the open web
  • Daily product feed sync to Google Merchant Center
  • Social Boost AI-generated social posts
  • Campaign results in the store dashboard
Kliken

FAQ

What happened to SiteWit?

SiteWit is now Kliken. The company says Kliken is SiteWit's new brand for consumers and is 100% owned by SiteWit, with no change in ownership or team members. SiteWit began as a website analytics platform and, as it added more advertising products, rebranded to Kliken, a name inspired by the Kraken. The page does not give a date for the rename.

How much does Kliken cost?

Kliken has no single plan price. Google Search, Shopping and Retargeting campaigns use a monthly budget of $150 to $10,000 with an 8% management fee. Campaigns with ad spend also need a monthly Platform Fee, which for E-Commerce accounts is $25, $55 or $105 depending on ad spend. Social Boost costs $19.99 a month or $174.99 a year for shopping accounts.

Is there a free trial of Kliken?

No. Kliken explains that campaigns run on prepaid advertising credits, much like a prepaid phone plan, so a budget is needed before ads can run on Google. Just as you cannot use a prepaid phone network for free, you cannot test paid ads for free. The article adds that unused credits roll over toward the next billing cycle.

How do I cancel Kliken?

Kliken bills automatically, so you must cancel each campaign yourself using the help center guides for Search Ads and Display campaigns. Once all campaigns are cancelled, billing for them stops. If you have several accounts, each one is handled separately. If you signed up through a partner platform, follow that partner's specific cancel instructions, or email Kliken support for help.

Can I get a refund from Kliken?

Unused marketing spend is eligible for a refund when you cancel. Platform fees, processing fees, ad spend already used and promotional credits are not refundable. Submit a refund request ticket from the Help widget after logging in. Reviews take at least 10 working days, banks may add 5 to 15 business days, and Kliken may keep an administration fee of up to 10%.

Does Kliken work with eBay?

No. Kliken is built for businesses with their own website or online store, and its FAQ says having a website is the one requirement to use the service. It runs ads on Google, Facebook and the open web, and the ad products available depend on the ecommerce platform your store uses. It does not connect to eBay or list products on marketplaces.

How do I contact Kliken support?

Kliken offers support by chat, email and phone. After you create an account, chat is available through the Help widget in the Kliken dashboard, and the help center covers common billing, campaign and policy questions. The FAQ page lists a support email address, but it is hidden on the public page, so use the dashboard widget if you cannot see it.

What are alternatives to Kliken?

Review sites list tools such as Zocket, Smartsy and Upp.ai among Kliken's competitors for automated small business advertising. Sellers can also run campaigns directly in Google Ads and Meta Ads Manager, or use free product listings on the Google Shopping tab through Google Merchant Center. Choose based on your store platform and how much control you want over bidding.

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