HappyFox

HappyFox Help Desk starts at $24 per agent per month, and paying annually saves 20%. The Basic plan is limited to 5 agents, while higher plans include unlimited agents. For teams above roughly 20 to 25 agents, HappyFox also sells unlimited-agent plans with a flat annual fee and a yearly ticket allowance. AI, chatbot, workflows and business intelligence are separate products with their own prices.

Yes. HappyFox says every plan starts with a 14-day free trial, and no credit card is required. You can upgrade at any time. Downgrades, such as moving to a smaller plan, take effect at the end of your billing cycle. Qualifying non-profit and education organizations can also ask for a discount on every plan after HappyFox verifies their eligibility.

An account administrator, or an agent with Manage Billing permission, logs in to the Agent Portal, opens Billing from the module switcher and clicks Customize under Current Plan. From there, click Cancel Subscription, then Proceed with Cancellation, and answer a few questions. HappyFox emails a 6-digit code to confirm. You can then cancel immediately or at the next renewal. Export your data before you cancel.

HappyFox says it supports Shopify, WooCommerce, BigCommerce, Magento and Salesforce B2C Commerce. These integrations show customer and order details inside tickets, so agents can see purchase history while they reply. The Shopify integration pulls in orders and customer details, and the BigCommerce integration lets agents view and manage orders from the support portal.

No. HappyFox does not list an eBay or Amazon integration on its ecommerce pages. ChannelReply, a common third-party app for bringing eBay messages into a helpdesk, lists Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze, Zoho Desk, Kustomer and Onsite as supported helpdesks, but not HappyFox. eBay sellers who want buyer messages in a helpdesk usually pick one of those or an eBay-focused tool.