Extensiv

Extensiv is a California-based software company that sells warehouse management, order management and integration tools, mainly to third-party logistics providers (3PLs) and the brands they serve.

Extensiv is a California-based software company that sells warehouse management, order management and integration tools, mainly to third-party logistics providers (3PLs) and the brands they serve. Its products include 3PL Warehouse Manager, Warehouse Manager, Order Manager, Network Manager, Billing Manager, Smartscan, a Small Parcel Suite and Integration Manager, formerly CartRover. Integration Manager connects sales channels such as eBay, Shopify, WooCommerce and Magento to warehouses, 3PLs and EDI trading partners. On September 1, 2026, Descartes Systems Group announced that it had acquired Extensiv for about US$120 million in cash. Descartes plans to combine Extensiv with its transportation, visibility and customs products. At the time of the announcement, no product shutdowns or forced migrations were announced.

Key features

  • 3PL warehouse management (3PL Warehouse Manager)
  • Order and inventory management across sales channels
  • Integration Manager (formerly CartRover) for channel, EDI and warehouse connections
  • Billing Manager for 3PL billing
  • Small parcel shipping suite and reporting
  • eBay order import, tracking updates and inventory sync
Extensiv

FAQ

Did Descartes acquire Extensiv?

Yes. Descartes Systems Group announced on September 1, 2026 that it had acquired Extensiv for approximately US$120 million, paid from cash on hand. Extensiv provides warehouse management and fulfillment software for 3PLs and the brands they serve. Descartes said combining Extensiv with its transportation, connectivity, visibility, trade intelligence, customs compliance and last-mile delivery products lets logistics providers expand what they offer.

Is Extensiv shutting down or changing after the Descartes deal?

No shutdown has been announced. As of the September 1, 2026 announcement, there was no announced product discontinuation, forced migration, acquisition-driven price increase or change to support levels, according to an analysis by WMS vendor Stacket. Descartes plans to combine Extensiv with its wider logistics platform, so roadmap, pricing and integrations could change over time. Customers are advised to review these points before their next renewal.

How much does Extensiv cost?

Extensiv does not publish prices for its warehouse and order management products; you request a demo and get a quote. Integration Manager, formerly CartRover, has public USD pricing: Merchant at $39 per month, EDI Merchant at $99, 3PL at $99 and Master Account at $199. Extra order sources cost $15 to $79 per month depending on type. Plans include unlimited orders and users.

Does Extensiv have a free trial?

Extensiv Integration Manager offers a free trial, and each of its published plans lists the first month as free. No contracts or setup fees are mentioned for those plans. Extensiv's warehouse and order management products do not advertise a free trial and are sold through a demo request instead. Optional onboarding calls for Integration Manager cost between $99 and $249, depending on the plan type.

How do I cancel Extensiv?

Extensiv does not publish self-service cancellation steps, and notice periods depend on your signed agreement. Contact support for your product by email: support-3plwms@extensiv.com, support-wms@extensiv.com, support-oms@extensiv.com or support-im@extensiv.com for Integration Manager. You can also call 888-375-2368, or 805-399-2278 for Integration Manager. Ask for written confirmation of the cancellation date and check your contract for renewal terms.

How do I contact Extensiv support?

Extensiv support has separate email addresses per product, such as support-3plwms@extensiv.com for 3PL Warehouse Manager and support-im@extensiv.com for Integration Manager. By phone, call 888-375-2368 and choose the product option, or 805-399-2278 for Integration Manager. Chat is available inside Extensiv apps for users with System Admin permission. Hours are Monday to Friday, 05:00 to 17:00 Pacific, with after-hours phone help for critical issues.

Does Extensiv work with eBay?

Yes. Extensiv's eBay integration runs through Integration Manager and works with 3PL Warehouse Manager, Order Manager and Warehouse Manager. It retrieves eBay orders automatically, delivers them to one of about 60 order destinations, sends shipment tracking back to eBay and keeps inventory levels in sync. Integration Manager lists 110+ ecommerce integrations, 80+ EDI retail partners and 90+ warehouse systems.

Who is Extensiv built for?

Extensiv is built mainly for third-party logistics providers (3PLs) and the ecommerce brands that use them. 3PL Warehouse Manager handles warehouse operations for 3PLs, Billing Manager covers 3PL billing, and Integration Manager connects sales channels and marketplaces to warehouses. Extensiv also runs a Fulfillment Marketplace with a 3PL Solution Finder for brands looking for a logistics partner.

What are alternatives to Extensiv?

For 3PL warehouse management, WMS vendors ShipHero and Stacket both published comparisons after the Descartes deal and position themselves as independent alternatives. For multichannel order and inventory management, other platforms in the same space include Linnworks, Sellercloud, Zentail, Cin7 Core and Flxpoint. Sellers mainly focused on eBay listings, orders and inventory may also look at eBay-focused tools such as 3Dsellers. Vendor comparison posts are written by competitors.

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