eSwap

eSwap is cloud software for inventory, order and shipping management, aimed at online sellers and wholesalers.

eSwap is cloud software for inventory, order and shipping management, aimed at online sellers and wholesalers. It connects marketplaces and web stores such as eBay, Amazon, Walmart, Shopify, WooCommerce, Etsy, Wayfair and Houzz, keeps stock levels in sync, and processes sales orders from one place. It also links to shipping carriers for labels and tracking, and to Xero for accounting, with stock and sales reports and multi-user access. eSwap has a free plan for up to 300 sales orders a month with a free Shopify integration, and paid plans priced by order volume and number of integrations. Its website also offers free calculators for eBay fees and Amazon FBA. The company lists an address in Newark, Delaware, and a US phone line.

Key features

  • Multichannel inventory sync for eBay, Amazon, Walmart, Shopify and more
  • Sales order processing from all channels
  • Shipping carrier integrations for labels and tracking
  • Xero accounting integration
  • Stock and sales reports with multiple users
eSwap

FAQ

How much does eSwap cost?

eSwap has a Free plan for up to 300 sales orders a month. Premium costs $99 a month for 1,000 orders and 5 integrations, and Business costs $249 a month for 3,000 or more orders and 15 integrations, with lower rates when billed annually. Enterprise is custom priced for large retailers. The pricing page also shows euro and pound prices for Europe and the UK.

Is there a free trial of eSwap?

Yes. Paid plans come with a 14-day free trial and no credit card is required. eSwap also has a permanent Free plan for up to 300 sales orders a month. Setup is free and includes 2 hours of onboarding help, according to the pricing page.

How do I cancel or delete my eSwap account?

Subscription changes are made in the app under Settings > Plans & Billing. To delete the account itself, eSwap's help center says to contact support and open a support ticket. Email support@eswap.global or call +1 415 417 1140, and export your orders, products and reports before asking for deletion.

Which marketplaces does eSwap connect to?

eSwap lists integrations with eBay, Amazon, Walmart, Shopify, WooCommerce, Etsy, Rakuten, Wish, Square, Wayfair and Houzz, plus Xero for accounting and carriers such as Royal Mail for shipping. The Free plan includes a Shopify integration, while paid plans include 5 or 15 integrations depending on the tier.

How do I contact eSwap support?

eSwap lists support@eswap.global and the phone number +1 415 417 1140, with an address at 2035 Sunset Lake Road, Newark, Delaware. Paid plans include 24/7 support by email, chat and phone. The help center covers getting started, ecommerce integrations, inventory, sales orders, shipping and account options.

Does eSwap have free eBay tools?

Yes. eSwap's website offers free calculators, including an eBay final value fee calculator, an eBay insertion fee calculator and an eBay and Amazon listing calculator, along with VAT and Amazon FBA calculators. They can be used without an eSwap account.

What are some alternatives to eSwap?

Other inventory and order management tools for multichannel sellers include Zoho Inventory, Sellbrite, Veeqo, Linnworks and inFlow Inventory. Sellers whose main channel is eBay and who want listing templates, buyer messaging and feedback tools along with orders may look at 3Dsellers. Compare order limits and how many integrations each plan includes.

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