Cymbio
Cymbio is a marketplace and dropship automation platform for brands and retailers, with offices in New York and Tel Aviv.
Cymbio is a marketplace and dropship automation platform for brands and retailers, with offices in New York and Tel Aviv. It connects a brand's catalog, inventory and orders to retailers, marketplaces, social commerce channels and AI shopping assistants. Its Shopify App Store listing names channels such as Nordstrom, Saks, Asos, Farfetch, Shein, Shopee, TikTok, Amazon and Mirakl, and the website says it supports 1,000 marketplaces worldwide. Cymbio handles product data setup, category mapping, inventory sync, orders, tracking, returns and billing, and it can help retailers launch their own marketplace. PayPal bought Cymbio in February 2026 and uses its technology for PayPal Store Sync. Pricing is quoted after a demo. We found no eBay channel on the Cymbio site or app listing. It does not connect to eBay.
Key features
- Product, inventory and order sync with retailers and marketplaces
- Dropship and marketplace onboarding and daily management
- Product feeds for AI shopping surfaces such as Microsoft Copilot and Perplexity
- Tools for retailers to launch their own marketplace
- Connections by API, EDI, queues and SFTP
- Returns, billing and financial reconciliation flows
FAQ
PayPal announced on January 22, 2026 that it would buy Cymbio, and PayPal's newsroom notes the deal was completed on February 5, 2026. Cymbio was founded in 2015 and is based in Tel Aviv. Its team and technology now power PayPal Store Sync, which makes merchants' product data discoverable inside AI shopping channels and passes orders to the merchant's existing fulfillment systems. Deal terms were not disclosed.
Yes. On September 14, 2026 the cym.bio website still loaded normally and still invited brands and retailers to book a demo. It describes Cymbio as an AI engine for multichannel sales, covering marketplaces, dropship retailers, social commerce and agentic commerce, and it still offers retailers a way to launch their own marketplace without code.
Cymbio does not publish prices on its website. Pricing is quoted after a demo and depends on your channels and volume. On the Shopify App Store, the Cymbio app is listed as free to install, but the listing warns that external charges may be billed by Cymbio separately from your Shopify invoice. All charges on the listing are in USD.
Cymbio does not advertise a free trial. Every call to action on its homepage is Book a Demo, and there is no self-serve sign-up or pricing page. The site says the platform can go live in days with a one-and-done integration, but that setup starts with a conversation with the sales team rather than a trial account.
We found no eBay integration. The Shopify App Store listing names the channels Cymbio works with, including Saks, Asos, Nordstrom, Shein, Shopee, TikTok, Farfetch, Amazon and Mirakl, plus 3PL, ERP and PIM systems. eBay is not on that list or on the Cymbio website. Sellers who need to list or sell on eBay should use a tool with a direct eBay connection.
Cymbio says it supports 1,000 marketplaces worldwide across three areas: curated marketplaces and dropship retailers, social commerce networks, and agentic commerce, where products are made available to AI assistants. It offers universal integrations by API, EDI, queues and SFTP, plus inventory, order and returns flows, AI product content and image changes, anomaly detection and financial reconciliation.
Cymbio's contact page has a form for questions about marketplace and dropship automation, and lists the email hi@cym.bio. Security and vulnerability reports go to security@cym.bio. The page also lists offices at 12-16 Vestry St, New York, and HaAhim MiSlavuta St 12, Tel Aviv. Existing customers usually work through an assigned account manager.
There is no public cancel button or help article. Cymbio is sold under agreements set up with its team, so notice periods depend on your contract. Contact your account manager or email hi@cym.bio to end the service. If you use the Shopify app, you can uninstall it from Shopify, but charges Cymbio bills outside Shopify follow your Cymbio agreement.
Other tools that connect brands to marketplaces and retailers include Rithum (formerly ChannelAdvisor and CommerceHub), Feedonomics, Channable and Linnworks, and SPS Commerce for retail EDI and dropship. Brands that also sell on eBay can look at multichannel tools with direct eBay support, such as Linnworks or 3Dsellers. Compare which retailers each tool connects to, since Cymbio focuses on brand-to-retailer and AI channels.
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