ChannelUnity

ChannelUnity is a UK company that connects online shops and ERP systems to marketplaces. A seller links a shopping cart or NetSuite, maps categories and fields, and ChannelUnity lists products, syncs stock and prices, and brings orders back.

ChannelUnity is a UK company that connects online shops and ERP systems to marketplaces. A seller links a shopping cart or NetSuite, maps categories and fields, and ChannelUnity lists products, syncs stock and prices, and brings orders back. It says it offers more than 100 marketplace integrations, including eBay, Amazon, Etsy, Fruugo, Newegg, OTTO, Wayfair, Walmart, Zalando and Argos. For eBay it provides listing templates, category mapping, inventory sync, order creation in NetSuite, velocity repricing and shipping rules. Plans are priced in pounds and capped by monthly marketplace sales, with a 1% fee on sales above the cap. Contracts run 12 months and renew unless cancelled. A 14-day free trial includes a data audit.

Key features

  • 100+ marketplace integrations from a shopping cart or NetSuite
  • eBay listing templates and category mapping
  • Stock, price and order sync
  • Velocity repricing based on sales speed
  • ERP and 3PL integrations on Enterprise
ChannelUnity

FAQ

How much does ChannelUnity cost?

ChannelUnity's Flex plan costs GBP 100 a month or GBP 995 a year for up to GBP 10,000 in monthly marketplace sales. Flex Plus costs GBP 300 a month or GBP 2,995 a year for up to GBP 30,000 and adds data enrichment, velocity repricing and priority support. Enterprise is custom priced. Sales above your plan limit are charged at 1%, and prices exclude VAT.

Is there a free trial of ChannelUnity?

Yes. ChannelUnity offers a 14-day free trial with all features, including a free data audit and a consultation with its team. After the trial, onboarding covers category and field mapping, the first product listings, integration testing and handover. Paid plans are sold on 12-month agreements.

How do I cancel ChannelUnity?

ChannelUnity's terms say each subscription runs 12 months and renews for another 12 months unless cancelled before the renewal date. Use the Cancel My Account option inside your account to stop the next renewal; it takes effect when the current term ends. Written notices go to contracts@channelunity.com. Cancel well before renewal to avoid another year of fees.

Is ChannelUnity a monthly or annual contract?

Plans can be billed monthly or annually, but the plans page says agreements are for 12 months. Paying monthly spreads the cost; it does not shorten the commitment. The terms also say the subscription renews automatically for a further 12 months at the then current rate unless you cancel before renewal.

What does ChannelUnity do for eBay sellers?

ChannelUnity creates eBay listings using product and category mapping, listing templates and theme designers. It keeps stock in sync between your shop, NetSuite and eBay, creates customer and order records from eBay sales, adjusts prices with velocity repricing, and applies shipping rules by marketplace, country and product.

Which marketplaces does ChannelUnity support?

ChannelUnity says it has more than 100 marketplace integrations. Listed channels include eBay, Amazon, Etsy, Fruugo, Newegg, OTTO, Wayfair, Walmart and Zalando, and it announced an Argos marketplace integration in September 2026. It connects from shopping carts and from NetSuite, and Enterprise plans add ERP and 3PL links.

How do I contact ChannelUnity support?

Support is handled through the helpdesk at support@channelunity.com, with same or next business day replies, and a knowledge base. ChannelUnity lists phone numbers 0808 208 4230 in the UK, 1-855-870-8118 in the US and +44 (0)844 884 2523 internationally, plus hello@channelunity.com for general enquiries.

What are some alternatives to ChannelUnity?

Other marketplace connectors include Linnworks, Rithum (formerly ChannelAdvisor), M2E Pro for Adobe Commerce and Magento stores, and Celigo for NetSuite users. Base.com and Expandly also cover European marketplaces. Sellers focused mainly on eBay who want listing templates and buyer messaging may look at 3Dsellers. Check contract length, since ChannelUnity uses 12-month terms.

Ready to scale your eBay business? Start a Free Trial

No credit card required, cancel any time.

Cookie Consent

By clicking "Accept", you agree to enhance site navigation by storing "cookies" on your device. Cookies help us analyze site usage and assist in marketing products that can help you, providing you with a personalized experience. Your data or external website usage is never shared.

View our Privacy Policy for more information.
Privacy Preferences
Cookie settings