Carbon6

Carbon6 is a Toronto company, founded in 2021, that bought and combined several software tools for Amazon sellers.

Carbon6 is a Toronto company, founded in 2021, that bought and combined several software tools for Amazon sellers. Its lineup includes Seller Investigators for FBA reimbursement claims, ChargeGuard for Amazon 1P vendor chargebacks, PixelMe for off-Amazon advertising, DSP Prime for Amazon DSP campaigns, PPC Entourage for Amazon PPC, SoStocked for inventory forecasting, ScanUnlimited for wholesale sourcing, ManageByStats for profit data, D8aDriven for AI insights and SellerAssist for Seller Central support. WallySmarter and RecoveryPro cover Walmart. The focus is Amazon, with some Walmart tools, and it does not connect to eBay. Each tool is sold separately and most start with a sales call. In January 2025 SPS Commerce, a US supply chain software company, agreed to acquire Carbon6 for about $210 million.

Key features

  • FBA reimbursement recovery (Seller Investigators)
  • Off-Amazon ads and Amazon DSP and PPC management
  • Inventory forecasting (SoStocked)
  • Wholesale product sourcing (ScanUnlimited)
  • Profit data and AI insights (ManageByStats, D8aDriven)
  • Walmart selling tools (WallySmarter)
Carbon6

FAQ

How much does Carbon6 cost?

Carbon6 does not list one price for its suite. Each tool, such as Seller Investigators, PixelMe, SoStocked or ManageByStats, is priced on its own, and most pages ask you to book a call. Carbon6's terms say billing can be one-time, monthly or annual, charged from the day you subscribe. Review sites quote per-tool prices, but those were not confirmed on Carbon6's site.

What tools are part of Carbon6?

Carbon6's site lists Seller Investigators for FBA reimbursements, ChargeGuard for 1P vendor chargebacks, PixelMe for off-Amazon ads, DSP Prime for Amazon DSP, PPC Entourage for PPC campaigns, SoStocked for inventory forecasting, ScanUnlimited for wholesale sourcing, ManageByStats for profit analysis, D8aDriven for AI insights, SellerAssist for Seller Central support and AMZAlert for listing alerts. WallySmarter and RecoveryPro cover Walmart.

How do I cancel a Carbon6 subscription?

Carbon6's terms say you can cancel at any time from your account profile on the website, or by emailing help@carbon6.io. Cancel at least one day before your next billing date to avoid renewal. You keep access until the end of the prepaid billing cycle. Some tools have their own steps; for example, PixelMe lets you cancel from the billing tab in its dashboard.

Does Carbon6 give refunds?

No. Carbon6's terms say payments are non-refundable and there are no refunds or credits for partly used subscription periods. Subscription fees are fully earned when paid. After you cancel, you keep access to the software through the end of your current billing period. Carbon6 also says it may change plans or prices, with changes taking effect after notice to you.

Who owns Carbon6?

In January 2025, SPS Commerce, a Minneapolis supply chain software company, announced a deal to acquire Carbon6 Technologies for about $210 million, paid roughly 60% in cash and 40% in stock. Carbon6 was founded in Toronto in 2021 and built its suite by buying other Amazon seller tools. Its website still presents the tools under the Carbon6 name.

Does Carbon6 work with eBay?

No. Carbon6 is built for Amazon sellers, vendors and agencies, covering Amazon reimbursements, advertising, inventory and Seller Central operations. It has some tools for Walmart through WallySmarter and RecoveryPro, and PixelMe drives outside traffic to Amazon listings. Its site does not mention eBay, so eBay sellers need other tools for listing, orders and messages.

How do I contact Carbon6 support?

Carbon6's terms list help@carbon6.io for customer support, cancellations and requests to stop using your data. For sales questions, the website offers a Book a Call form for sellers and agencies. Several tools, such as ScanUnlimited and PixelMe, also have their own help pages on the Carbon6 site with product-specific answers.

What are some alternatives to Carbon6?

Other Amazon seller suites and point tools include Helium 10, Jungle Scout, SmartScout, Getida and Teikametrics. Helium 10 and Jungle Scout cover research, listings and advertising in one subscription, Getida focuses on FBA reimbursement recovery, and Teikametrics on advertising. Compare whether you need one bundle or separate tools, and how reimbursement services charge, such as a share of recovered money.

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