Brightpearl

Brightpearl does not publish prices. Each customer gets tailored pricing after booking a demo, followed by a Technical Solution Proposal that sets out implementation details and costs. Brightpearl says pricing includes unlimited users at no extra cost, implementation and onboarding, and 24/7 support with a dedicated success manager. To get a figure, use the Request pricing or Book a demo options on its website.

No. Brightpearl does not offer a free trial. Instead, prospective customers can book a one-to-one demo with its retail specialists or request pricing. After the demo, Brightpearl prepares a Technical Solution Proposal that describes how the system would be set up for the business and what the implementation and subscription would cost, including onboarding.

Brightpearl subscriptions renew automatically for one-year periods. To cancel, give written notice of non-renewal at least 30 days before the end of your current subscription period, by email, courier or pre-paid mail to the contact address in your agreement. Export your data before the term ends, because Brightpearl only keeps customer data for up to 90 days after termination.

Brightpearl is owned by The Sage Group plc. Sage announced the deal in December 2021 and completed the acquisition on January 18, 2022. At the time, Sage said it planned to keep offering Brightpearl as a market solution, giving merchants a choice of accounting modules or accounting platforms. Brightpearl is still sold today, and its website describes it as part of Sage Group plc.

Yes. Brightpearl's eBay integration syncs orders, Global Shipping Program orders, payments, inventory levels, prices and shipment information. Merchants can connect several eBay accounts to one Brightpearl dashboard, each with its own stock, pricing and branding, and fulfill eBay orders from the same system as other channels such as Amazon, including orders fulfilled by Amazon.