Atom8 (GritGlobal)

Atom8 is a no-code workflow automation app for BigCommerce stores, made by GritGlobal. You build workflows from triggers, conditions and actions, or start from free templates.

Atom8 is a no-code workflow automation app for BigCommerce stores, made by GritGlobal. You build workflows from triggers, conditions and actions, or start from free templates. Common uses include scheduling sale prices and content, hiding low-stock products, tagging high-risk orders, changing order status, sorting products into categories, grouping customers by spend and sending emails based on buying behavior. A B2B Edition adds rules for BigCommerce B2B Edition, such as auto-approving buyers and quotes. Atom8 connects BigCommerce with tools like ShipStation, Slack and Google Sheets. It works only with BigCommerce and does not connect to eBay or other marketplaces. Plans are priced by the number of workflows and monthly action credits.

Key features

  • No-code workflows with triggers, conditions and actions
  • Scheduled sale prices, content and product visibility
  • Customer segmentation and behavior-based emails
  • High-risk order tagging and low-stock alerts
  • B2B Edition for quotes and buyer approval
Atom8 (GritGlobal)

FAQ

How much does Atom8 cost?

Atom8 has four plans. Basic costs $19.95 a month with 1 workflow and 1,500 credits, and Standard costs $49.95 a month with 3 workflows and 3,000 credits. Enterprise and B2B Edition are quoted on request and include unlimited workflows and 45,000 credits. All plans include scheduled workflows, workflow history, a dashboard and email and Facebook support. Prices were checked on 2026-09-14.

Is there a free trial of Atom8?

Yes. GritGlobal's user guide says a free trial of 2 weeks starts right after you install Atom8, with access to all app features during the trial. The BigCommerce App Marketplace listing also shows a 14-day free trial with no upfront fee. After the trial, you pick a plan and a monthly or annual billing cycle from the Pricing tab or See Plans button in the app.

How do I cancel Atom8?

Open the Atom8 app, go to the My Subscription page and click the Cancel button. GritGlobal says canceling stops all future charges, but you can keep using Atom8 until the end of the billing cycle you already paid for. The guide does not say whether uninstalling the app from BigCommerce also cancels billing, so cancel in the app first.

What are Atom8 action credits?

Credits are used each time a workflow performs an action. Some actions, such as sending email or SMS, cost more credits. Checking conditions does not use credits, so a workflow that watches thousands of orders only uses credits when its conditions match. A time-triggered workflow that updates 100 products uses credits for each of those 100 actions.

What happens if I run out of Atom8 credits?

GritGlobal emails you when you reach 70% and 90% of your credit limit, and again when you hit it. At the limit you can still build and edit workflows, but all workflows pause until you upgrade to a plan with more credits or the next calendar month starts. You can also rework workflows with extra conditions so actions run less often and use fewer credits.

Does Atom8 work with eBay or Shopify?

No. Atom8 is built for BigCommerce stores, including BigCommerce B2B Edition, and it is listed on the BigCommerce App Marketplace as compatible with Catalyst, Multi Storefront and Single Click. It can pass data to tools such as ShipStation, Slack and Google Sheets, but it has no eBay, Amazon or Shopify connection. Shopify stores would need a Shopify-specific automation tool.

How do I contact Atom8 support?

The BigCommerce listing gives support@gritglobal.io for support and custom integration requests. GritGlobal's pricing page says all plans get automated onboarding emails, a 48-hour response target for critical issues, and support by email and Facebook. You can also book a demo or consultation with the team from the GritGlobal website.

What are some alternatives to Atom8?

General automation platforms such as Zapier and Make can connect BigCommerce to other apps with trigger and action workflows. Email tools such as Klaviyo cover behavior-based emails. The BigCommerce App Marketplace lists other apps for scheduled pricing, inventory rules and order tagging. Shopify merchants usually use Shopify Flow instead. Compare pricing per task or credit and which BigCommerce actions each tool supports.

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