Free ToolseBay Listing Errors
Error
739
Package & Item Location

eBay Error 739: Please provide a valid Shipping Package type.

Package & Item Location
Copy link

The package type is missing or not one eBay accepts for this site. Choose a standard package type and republish.

Why this happens

The package type on the listing (for example Letter, Large Envelope, Package, Large Package) is missing or is not one of the package types eBay accepts for the listing site and shipping service. Why eBay enforces this: The package type tells the carrier how the parcel is handled and priced, for example letter, large envelope or package. eBay only accepts package types it knows for the site and shipping service. When it usually happens: It usually appears on listings imported from other marketplaces whose package names do not exist on eBay.

Example Wrong Settings

Package type is empty, or set to a value copied from another marketplace.

Example Correct Settings

Package type is "Package/thick envelope".

How to fix it

  1. In 3Dsellers, open the listing's package settings.
  2. Choose one of eBay's package types, usually "Package/thick envelope" or "Large package".
  3. Publish again.

How to prevent it

Set a default eBay package type on each account, and map package values from other channels to eBay's names during import.

Read the help article

This error in other languages

German: Bitte geben Sie eine gĂŒltige Verpackungsart an. French: Veuillez indiquer un type de colis valide. Italian: Indica un tipo di pacco valido. Spanish: Indica un tipo de paquete vĂĄlido.

Check out our other Free Selling Tools:
Use these tools anytime, free of charge!



US eBay Fee Calculator
‍

PayPal Fee Calculator


eBay Title Builder


Free Email Templates


SKU Generator

US flag

US eBay Shipping Calculator

UK flag

UK eBay Postage Calculator

US flag

Etsy Profit Calculator

Related Errors

Error -
10081
Invalid <PostagePackage>.
eBay rejects the package type for this category or shipping service. Pick a package type the site allows.
Error -
21917177
Please enter valid dimensions for your package.
The package dimensions are missing or not valid numbers. Enter length, width and height as plain numbers and republish.
Error -
717
The package weight is not valid or is missing. Provide a valid number for the weight.
The package weight is missing or not a valid number. Enter a positive weight and republish.
See All Errors
Cookie Consent

By clicking "Accept", you agree to enhance site navigation by storing "cookies" on your device. Cookies help us analyze site usage and assist in marketing products that can help you, providing you with a personalized experience. We share only what our privacy policy describes.

Deny Customize Accept
View our Privacy Policy for more information.
Privacy Preferences
Cookie settings