Free ToolseBay Listing Errors
Error
21919302
Item Specifics & Listing Details

eBay Error 21919302: [EAN/SKU/Other] has an invalid value of "[Value]". Please try again.

Item Specifics & Listing Details
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The value in the named field (EAN, UPC, brand and so on) is not accepted. Use a valid value or "Does not apply".

Why this happens

eBay recognizes the item and requires a different EAN than the one set for the listing, or the EAN contains an invalid character. Why eBay enforces this: eBay checks identifiers and some specifics against its catalog and allowed values. A barcode that does not exist or a placeholder brand such as OEM is refused. When it usually happens: It is one of the most common errors in 3Dsellers logs, usually Brand set to OEM, Generic or N/A from supplier feeds.

Example Wrong Settings

Brand: OEM.

Example Correct Settings

Brand: Unbranded (or the real brand name).

How to fix it

  1. Read the field name and value in the error.
  2. In 3Dsellers, open the listing's Item Specifics and correct that value: a real barcode, a real brand name, or "Does not apply" (for Brand use "Unbranded" if there is none).
  3. For imports, fix the source column or add a mapping rule that replaces placeholder values such as "OEM" or "N/A".
  4. Publish again.

How to prevent it

Add a mapping rule that turns placeholder brands like OEM, N/A or Generic into Unbranded before publishing.

Read the help article

This error in other languages

German: … hat einen ungültigen Wert „…“. Bitte versuchen Sie es noch einmal. French: … a une valeur non valide « … ». Veuillez réessayer. Italian: … ha un valore non valido "…". Riprova. Spanish: … tiene un valor no válido "…". Vuelve a intentarlo.

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Related Errors

Error -
21919325
[Item Specific] has an invalid value of "[Value]". Enter a valid value and try again.
The value in the named item specific is not allowed for this category. Pick an accepted value or "Does not apply".
Error -
21919326
UPC has an invalid value of "63622714725". Enter a valid value and try again, or you can leave the UPC field blank.
eBay does not recognize the UPC on the listing. Correct it or leave the field blank.
Error -
21919301
The UPC field is missing. Please add UPC to the listing and try again.
The category or product requires a UPC / EAN and the listing has none. Enter it or "Does not apply".
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