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Error
21916639
Variations

eBay Error 21916639: Variation specific value ["____"] used for pictures does not exist in variation specific set.

Variations
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Variation photos are assigned to an option value that no longer exists. Re-upload them for the current values.

Why this happens

Variation images are for a previous variations specific, not the current variation specifics. Why eBay enforces this: Each variation photo is tied to an option value, such as Navy. If that value was renamed or removed, eBay cannot place the photo. When it usually happens: It usually appears after color names were cleaned up in a supplier feed.

Example Wrong Settings

You previously uploaded images for "Colors" variations, but then changed "Colors" to another value, such as "Color Options." The images are still assigned to "Colors," instead of using the new variation specific name.

Example Correct Settings

Photos assigned to Navy, Black and White, which are the current color values.

How to fix it

  1. In 3Dsellers, open the Variations tab and the variation photos.
  2. Remove photos tied to old option values and assign photos to the current values.
  3. Publish again.

How to prevent it

Update variation photo assignments at the same time as you rename option values.

Read the help article

This error in other languages

German: Der fĂŒr Bilder verwendete Variantenmerkmal-Wert „
“ existiert nicht im Variantenmerkmal-Set. French: La valeur de caractĂ©ristique de variante « 
 » utilisĂ©e pour les photos n'existe pas dans l'ensemble des caractĂ©ristiques de variante. Italian: Il valore della specifica delle varianti "
" utilizzato per le foto non esiste nel set di specifiche delle varianti. Spanish: El valor de caracterĂ­stica de variante "
" usado para las fotos no existe en el conjunto de caracterĂ­sticas de variante.

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Related Errors

Error -
21916638
Variation specific name "[Variation Name]" used for pictures does not exist in variation specific set.
Variation photos are assigned to an attribute that no longer exists. Re-assign the photos to a current attribute.
Error -
21916587
Missing name in the variation specifics or variation specifics set.
A variation is missing a value for one of its attributes. Fill every attribute on every variation.
Error -
21916582
Duplicate VariationSpecifics trait value in the VariationSpecificsSet container.
Two variations use the same option value (case does not matter). Make each variation's options unique.
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