Send Automatic eBay Messages & Emails to Buyers

Use 3Dsellers Auto Messages to automatically send messages to eBay, Amazon, and Shopify customers after purchases, shipping, or feedback received.

Graphic of phone showing automatic eBay messages sent to your buyers.

Send Automated Trigger Messages with Just a Few Steps

Step 01 - Sales Trigger

Choose the sales event when the message will send

Create your first message and choose basic settings
02 - Target Rules

Set Rules to send messages for only particular items

Choose messagins system. Trough eBay or by email.
Step 03 - Cross-Promotions

Increase sales with Cross-Promotions for Shopify Emails

Create Cross-Promotions to increase sales
04 - Multi-Language

Create multi-language message content

Choose which buyers will receive the message based on sold items.
Step 05 - Personalization

Automatically personalize and insert eBay Digital Goods

Create the message content and use dynamic fields to personalize it

Use Professional Email Templates or Create  Your Own With HTML

Present yourself as a trustworthy seller with professionally designed emails. You can use our easy to use templates and customize them or create them from scratch with HTML

3Dsellers eBay Email Marketing templates for cross-promotion and thank you messages.

Digital Goods Manager

Upload your digital codes and create a database for your sales. Once a purchase was made, codes can be sent autamatically with a message using dynamic fields and the purchase will be marked as shipped.

100% Responsive on All Devices
What sellers say

Join over 5,000+ merchants who use 3Dsellers' eBay selling manager to skyrocket sales, customer satisfaction, and brand recognition!

50%
Seller Score increase with Feedback Reminder
25%
Boost in repeat buyers with Auto Messages
15%
Sales increase with Best Offers Manager

Excellent

Highly recommended

3Dsellers is working great and has been a huge help in managing even high-volume selling operations. It makes it easy to coordinate tasks with team members, streamline workflows, and stay on top of inventory across multiple platforms and regions. The interface is user-friendly, and the tools really simplify daily management.

Rafal S.
September 2025

Great value for money - lots of features that make using my eBay store so easy

I was trying to make my eBay store and listings look more professional, and interlink them. 3Dsellers makes the process simple, and it looks great. Integration with my eBay store was simple, and very useful. Listing designer makes every look much more professional

Paul R.
January 2022

Owner/Manager

My overall experience has been great. 3Dsellers has simplified my eBay operations and helped me stay organized. The platform feels stable, support is responsive, and automation tools make daily work faster and more efficient. It’s a reliable choice for anyone managing multiple listings or stores. 3Dsellers makes it easy to manage listings, orders, and messages all in one place. The dashboard is clean, intuitive, and well-organized. The automation features — like feedback reminders and bulk listing edits — save a lot of time and reduce manual work.

Craig B.
October 2025

Most comprehensive solution

3Dsellers is hands-down the most comprehensive eBay management platform available. We've tried multiple solutions, but nothing comes close to the feature set and reliability of 3Dsellers. The listing designer has made our products look more professional, leading to higher conversion rates. The customer support is exceptional, and the automation features have allowed us to focus on growing our business rather than getting bogged down in daily operations. Highly recommend for any eBay seller looking to streamline their workflow and increase sales.

Sarah T.
July 2025

Amazing customer service!

This is an amazingly robust app that, in a short amount of time, has become a total game changer for our online presence and this is largely due to the top notch customer service  and team. Highly recommended! Customer service is top notch! Quick to respond and the people that do respond are very knowledgable.

Darren M.
January 2025

3Dsellers for my eBay business

I've been using 3Dsellers for my eBay business and it's been a game-changer. This powerful tool has simplified my operations and significantly boosted my sales. Highly recommended for anyone looking to streamline their eBay tasks! Powerful tool has simplified my operations!

Elias P.
November 2024

Very Helpful For Pros and SEO eBay listings

My experience has been great. It feels stable, the support team actually responds quickly, and it has genuinely helped me scale my shop. It’s a solid, professional suite for anyone who is serious about reselling. The automation features are a lifesaver. Being able to set up "turn on and forget" rules for feedback and offers has cut my manual work in half. I also love that it replaces three or four other subscriptions — I was able to ditch my separate listing designer and helpdesk tools because 3Dsellers does it all in one dashboard. It’s perfect for keeping high-volume stores organized without needing a massive team.

Christopher J.
February 2026
Arrow Left
Arrow Right
Frequently Asked Questions

FAQ

Which channels support Auto Messages?

Auto Messages currently support: eBay, Shopify, Amazon, and TikTok Shop.

Which events can trigger an Auto Message?

You can automate messages for events such as:

• Order purchased
• Order paid
• Order shipped
• Tracking number added
• Order delivered
• Feedback received
• Unpaid order reminders

Available triggers may vary slightly by marketplace.

Can I personalize my messages?

Yes — you can include buyer and order details automatically, such as name, item title, tracking number, order total, delivery estimate, and more.

Can I target messages to specific orders or products?

Yes — use filters to send messages only for certain items.

Do Auto Messages integrate with the 3Dsellers Helpdesk?

Yes — automated messages appear in the customer’s conversation history inside the Helpdesk for full transparency.

Get unlimited access to 3Dsellers  free of charge for 7 days!

Free 7-day trial
No credit card required