Your 3Dsellers plan is based on the total number of active listings synced to 3Dsellers across all your connected channels. We simply count each active listing once, no matter which marketplace or website it’s on.

For example, if the same product is active on eBay US, eBay UK, and Shopify, that counts as 3 active listings, because there are 3 separate live listings.

Only active, live listings across your integrated channels are counted toward your plan limit — ended/closed items and drafts are not included.

Yes — the eBay Suite and Helpdesk Suite are two separate plans. You can choose to subscribe to either one or both, depending on your needs.

You’re free to use just the tools that fit your workflow, or combine both suites for a complete multichannel management and support solution.

Yes, the number of listings you can manage will depend on the plan you choose. You can always upgrade to a plan that allows you to manage more listings.

3Dsellers' system is able to support an unlimited number of teammates. Certain subscription plans will limit the number of teammates you can add

Absolutely. You can add as many accounts as your current plan allows. If you've reached your limit, you can upgrade to add more accounts at any time. Our platform is designed to connect as many accounts as you need.

Before you exceed your plan limit, we'll notify you and enable an upgrade option to move over to the next plan. We do not charge any additional rate without your complete approval.

You will have full access to our platform during your 7-day free trial and will not be charged unless you choose to upgrade. If you choose not to upgrade, we will keep all of your designs and data saved for you (for free) in case you'd like to use our tools later.

To cancel your subscription, please visit your billing page and click "cancel subscription". If your trial is active, service to your account will be cancelled automatically when your trial expires. In case you'd like to keep us in mind for later, we will save all of your data for free. For further action, please reach out to us support@3Dsellers.com or by clicking here

Yes, at the end of each billing period (monthly or yearly), your subscription will automatically renew. However, if you need to upgrade your subscription's sales tier, renewal may be postponed until you take action to upgrade your plan.

VAT is applied to Israeli customers only, according to the updated rates of the official government of Israel.

We accept Paypal and all credit cards. To update your payment method please click here

The security of your data is important to us at 3Dsellers. Keeping our application up to date with the latest security standards is a top priority for us. We host our servers in a world-class data center that is monitored 24 hours a day. Each of our plans includes SSL encryption to ensure the safety of your data.