E-Commerce Order Management - Easily Manage All Your Orders in One Place
All-in-one solution to multichannel order management software! Easily manage orders from multiple sales channels with direct access to support ticket messaging and email — while staying organized with powerful filters and automation tools to keep on top of your fulfillment processes.
Scale Your Business with 3Dsellers eCommerce Order Management Software and Inventory Management System
Because the average eCommerce store generates 41% of its revenue from repeat buyers, enterprise sellers with various sales channels know that unmatched customer satisfaction with an efficient order management system plays a significant role in scaling an eCommerce business. So, easily expediting the order fulfillment process while maintaining great communication to exceed customer expectations and let the buyer feel confident to order again.
A Workflow Built for Sellers With a Variety of Channels and Accounts
Achieve maximum eCommerce performance by consolidating all your sales channels into one order management system.
An optimized customer service workflow gives your business time and energy to perform at its best so you can focus on building customer relationships and sales growth.
Amazon FBA & Walmart WFS Automation
Automatically fulfill orders using Amazon FBA or Walmart WFS while selling across multiple marketplaces. Streamline your logistics, reduce manual tasks, and manage everything from one centralized platform.
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Ship Faster with Built-in Shipping Labels
No more juggling multiple third-party tools—streamline your order fulfillment with 3Dsellers!
Create shipping labels directly from 3Dsellers' order management software, supporting 120+ carriers and offering the best pre-negotiated shipping rates.
Manage, fulfill, and ship orders all in one place—faster and easier than ever.
Update Order Tracking with CSV and Track Shipping Carrier Progress
Simplify your order fulfillment center to create faster delivery times and improve customer satisfaction.
Upload a CSV file of carrier and tracking data to mark orders as “shipped” with tracking numbers and carrier info.
On-screen annotations show which customers ordered multiple items on the same day, so you can ship each of the products at the same time.
Use data-sorting quick filters to organize orders automatically based on shipping status, sales channel, product data, and more.
Spend Less Time and Take Bulk Action on Orders
No order manager software is complete without bulk actions to help process orders faster and provide unmatched customer support to buyers.
Send bulk messages to buyers for updates about a product with a promotion based on their purchase order status and order details.
What’s more, bulk order messages integrate with the multichannel helpdesk’s templates, so you can send auto-personalized messages to buyers by the thousands.
Easily Manage all Your eCommerce Customer Support from all Your Selling Channels
Centralize customer support from all your eCommerce stores and marketplace selling channels (like Amazon, eBay, Shopify, Etsy, and social media messages) in one, simple, eCommerce help desk.
3Dsellers Order Management System Coupled with our new Multichannel Helpdesk!
Simplify your order fulfillment center to create faster delivery times and improve customer satisfaction.
Upload a CSV file of carrier and tracking data to mark orders as “shipped” with tracking numbers and carrier info.
On-screen annotations show which customers ordered multiple items on the same day, so you can ship each of the products at the same time.
Use data-sorting quick filters to organize orders automatically based on shipping status, sales channel, product data, and more.
3Dsellers Order Automations Helps You Save Time and Costs with the Best eCommerce Order Management System
Automate manual processes across all your selling marketplaces with essential features for better customer support and team management.
Reduce order fulfillment costs
Optimized order management systems with personalized business intelligence reduce your workload for typical order processes and prevent fulfillment mistakes.
Stay up to date with real-time order data
View and download order data with key features and buyer details to create address CSVs for uploading to shipping software — or picklists for multiple warehouses.
Improve your team efficiency
eCommerce companies succeed through the efforts of their team. Not only can you automate particular business needs for them, but also get downloadable insights.
FAQs
Yes — you can mark orders as shipped and manually add or update tracking numbers directly inside 3Dsellers.
Yes — you can download orders at any time using a CSV file. You can export all orders or filter by date range, marketplace, account, shipping status, tags, and more.
Yes — you can issue refunds directly from 3Dsellers for any marketplace that supports refund actions.
Refund options may vary depending on the sales channel’s policies and permissions.
Our Orders Manager supports multichannel syncing across eBay, Shopify, Etsy, Amazon (via MWS), WooCommerce, and additional integrations as they are released.All orders appear in one dashboard for streamlined management.
Yes — but bulk actions differ depending on the marketplace you’re working with.
For eBay orders, you can bulk:
- Mark orders as shipped
- Add or change tracking numbers
- Send messages
- Add tags
- Assign or remove teammates
- Download orders CSV
- Generate manifests
- Send eBay invoices
For other marketplaces, available bulk actions may be limited to:
- Download orders CSV
- Add tags
- Assign or remove teammates
- Generate manifests
What you see in the Bulk Actions menu always reflects what each marketplace allows.
Yes — 3Dsellers lets you generate and print all essential fulfillment documents:
- Invoices
- Packing slips
- Pick lists
You can print these for individual orders or in bulk, depending on your workflow.
Yes — all your eBay, Shopify, Etsy, Amazon, and WooCommerce orders sync into one unified dashboard, making it easy to manage every store in one place.
Absolutely.
You can filter orders by marketplace, store, status, tags, shipping service, dates, SKU, buyer name, and more — helping you locate any order instantly.
Yes — the Orders Tool works seamlessly with the 3Dsellers Helpdesk.
Your support team can view order details, tracking, products, notes, and history directly inside the customer’s message thread.
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