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eBay Listing Errors
Error
21919177

eBay Error 21919177

Returns & Payment Policy
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Because you've specified Local Collection Only for this item, you can't require immediate payment.

Immediate payment cannot be required on a local-pickup-only listing. Change the payment policy or add a shipping service.

Why this happens

eBay does not allow immediate payments for listings with "local pickup" as a delivery option. Why eBay enforces this: Local pickup buyers usually pay when they collect the item. eBay does not allow immediate payment to be required when pickup is the only delivery option. When it usually happens: It usually appears on large items listed for collection only with a general payment policy.

Example Wrong Settings

Collection-only listing with immediate payment required.

How to fix it

  1. In 3Dsellers, assign a payment policy without the immediate-payment requirement (cash on pickup is fine), or add a shipping service to the shipping policy.
  2. Publish again.

How to prevent it

Keep a separate payment policy for collection-only items.

Example Correct Settings

Collection-only listing with a payment policy that allows payment on pickup.

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Related Errors

Error -
21917141
To require immediate payment, you must specify a Buy It Now price.
An auction with immediate payment required must have a Buy It Now price. Add one or turn off immediate payment.
Error -
21829
You must have a valid PayPal Account in good standing to require immediate payment.
Immediate payment needs a valid PayPal (or managed payments) account in good standing on the eBay account.
Error -
21920300
No Offline Payments selected for the site you are listing on or for the category selected.
This category requires an offline payment method and the payment policy has none. Enable one and republish.
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