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eBay Listing Errors
Error
21919152

eBay Error 21919152

Shipping Policy
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Shipping policy is required.

The listing has no shipping policy. Assign one and republish.

Why this happens

The listing is missing a Shipping Policy/ settings. Why eBay enforces this: Accounts using business policies must attach a shipping policy to every listing. Without it, eBay does not know how the item ships. When it usually happens: It usually appears when no default shipping policy is set in 3Dsellers.

Example Wrong Settings

Listing published with shipping policy empty.

How to fix it

  1. In 3Dsellers, open the listing and select a shipping policy.
  2. Set a default shipping policy for the seller account so new listings get one automatically.
  3. Publish again.

How to prevent it

Set default shipping, payment and return policies for every eBay account in 3Dsellers.

Example Correct Settings

Listing uses the account's default shipping policy.

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Related Errors

Error -
19011
Please specify a shipping service and charges for this Item.
The listing has no shipping policy or its shipping details are incomplete. Assign a valid shipping policy and republish.
Error -
21917327
You've provided an invalid postage policy.
The shipping policy on the listing is missing or invalid (deleted, wrong site, or mistyped in a CSV). Assign a current one.
Error -
21919153
Payment policy is required.
The listing has no payment policy. Assign one and republish.
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