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eBay Listing Errors
Error
21916714

eBay Error 21916714

Variations
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Either a Variation or Pictures container must be supplied if the request has a Variations container.

The listing is marked as a variation listing but has no variations. Add at least one or switch to a single listing.

Why this happens

The listing is marked as a variation listing but no actual variations (or variation pictures) were sent, usually because all variations were removed or are empty. Why eBay enforces this: A listing marked as a variation listing must contain variations. Sending the structure without any variation data leaves eBay with nothing to publish. When it usually happens: It usually appears after deleting all variations while keeping the product in variation mode.

Example Wrong Settings

A product whose variations were deleted is still published as a variation listing.

How to fix it

  1. In 3Dsellers, open the Variations tab.
  2. Add at least one complete variation, or turn variations off so the product publishes as a single listing.
  3. Publish again.

How to prevent it

Switch the product to single-listing mode when you remove all variations.

Example Correct Settings

The listing has at least one variation with attributes, price and quantity.

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Related Errors

Error -
21916600
Missing required variation specifics.
Variation attributes are missing on one or more variations. Fill them all and republish.
Error -
21916583
Variation is required for a listing that previously had variations.
A listing that had variations cannot be relisted as a single item. Relist it with variations or publish a fresh single listing.
Error -
21916587
Missing name in the variation specifics or variation specifics set.
A variation is missing a value for one of its attributes. Fill every attribute on every variation.
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