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eBay Listing Errors
Error
21916585

eBay Error 21916585

Variations
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Duplicate custom variation label.

Two variations share the same SKU, or a variation SKU equals the main listing SKU. Make every SKU unique.

Why this happens

1) Multiple variations use the same SKU, or — 2) the main listing's SKU is the same as a variation SKU. Why eBay enforces this: Each variation needs a unique SKU so eBay can match orders and stock to the right size or color. Duplicate SKUs make that impossible. When it usually happens: It usually appears when a SKU template does not include the variation attributes, so every variation gets the same code.

Example Wrong Settings

All sizes of a shirt share SKU SHIRT-BLUE.

How to fix it

  1. In 3Dsellers, open the Variations tab and check the SKU of every variation and of the parent listing.
  2. Give each one a unique SKU (a SKU template can generate them).
  3. Publish again.

How to prevent it

Include every variation attribute in the SKU template.

Example Correct Settings

SKUs SHIRT-BLUE-S, SHIRT-BLUE-M, SHIRT-BLUE-L.

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Related Errors

Error -
21920287
SKU is required in every variation for items that are fulfilled by eBay.
Every variation needs a unique SKU for this listing type. Fill the missing SKUs and republish.
Error -
21671
SKU is limited to 50 characters.
A SKU is longer than eBay's 50-character limit. Shorten it and republish.
Error -
21916582
Duplicate VariationSpecifics trait value in the VariationSpecificsSet container.
Two variations use the same option value (case does not matter). Make each variation's options unique.
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This is some text inside of a div block.
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