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eBay Listing Errors
Error
21916286

eBay Error 21916286

eBay System Limits & Software Issues
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Valid Listing type for fixedprice apis are FixedPriceItem and StoresFixedPrice.

A fixed-price API call was made on an auction listing. Check the listing format and relist as Fixed Price if needed.

Why this happens

eBay's fixed-price API was called for a listing whose format is Auction (Chinese). Auction listings cannot be revised with the fixed-price call. Why eBay enforces this: eBay's fixed-price calls only work on fixed-price listings. Sending one for an auction is refused because auctions follow different rules for price and quantity. When it usually happens: It is one of the most common errors in 3Dsellers logs: inventory sync or bulk price actions include auctions that were imported from eBay.

Example Wrong Settings

An auction-style listing is included in a bulk action or inventory sync that uses the fixed-price revise call.

How to fix it

  1. Check the listing format on eBay.
  2. If it is an auction, exclude it from fixed-price bulk actions and inventory sync, or end it and relist as Fixed Price from 3Dsellers.
  3. Sync listings so 3Dsellers stores the correct format.

How to prevent it

Filter inventory sync and bulk price actions to Fixed Price listings, and keep auctions in a separate listing view.

Example Correct Settings

The listing format is Fixed Price.

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Related Errors

Error -
21916605
Only single item quantity is permitted when the listing is in auction-style or under selected categories in Fixed Price format.
Auctions and some categories allow a quantity of one only. Set quantity to 1 or change the format or category.
Error -
21916663
Sale Type does not Support variation listings.
Variation listings must be Fixed Price. Change the format, or split variations into separate auctions.
Error -
21919474
Inventory-based listing management is not currently supported by this tool. Please refer to the tool used to create this listing.
The listing was created with eBay's inventory-based system and this tool cannot edit it. Edit it in the tool that created it.
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